Technical Product Manager
About The Position
Q2 is seeking a Technical Product Manager to lead strategy, roadmap, and execution for its Integration Framework and critical platform services. The role provides product oversight for a Golang-based Integration Framework, multi-channel notifications platform, voice banking services, and alert transformation initiatives. The Product Manager partners with engineering, architecture, and cross-functional product lines to align investment with the broader platform strategy. They translate feedback from partners, customers, and internal stakeholders into requirements, prioritize work for impact, and develop a roadmap that strengthens platform infrastructure and enables product teams to build and scale services. The position also champions technical standards and communicates product direction to internal teams and partners in a flexible, fast-paced environment. The role requires fluent written and oral English communication. Applicants must be authorized to work for any employer in the U.S.; Q2 cannot sponsor or take over sponsorship of an employment visa at this time.
Requirements
- Typically requires a Bachelor's degree in Computer Science, Engineering, or a related field and at least 5 years of technical product management or software engineering experience; alternatively, an advanced degree with 3 or more years of experience, or equivalent related work experience.
- Demonstrable experience in technical product management, preferably with infrastructure or platform products.
- Excellent verbal, written, and interpersonal communication skills.
- Strong teamwork, organization, and problem-solving abilities.
- Experience collaborating with engineering teams and understanding technical trade-offs.
- Ability to work independently as a self-starter and deliver results.
- Experience managing multiple products and initiatives.
- Fluent written and oral communication in English.
- Must be authorized to work for any employer in the U.S.; employment visa sponsorship or transfer is not available.
Nice To Haves
- Familiarity with event-driven architecture or microservices.
Responsibilities
- Drive roadmap and product strategy for the Integration Framework, multi-channel notifications, voice banking, and alert transformation services.
- Collaborate with engineering and architecture to understand technical trade-offs and influence platform design.
- Own the Integration Framework, including its Golang API, service configuration tools, event-driven architecture, and database components.
- Steward the multi-channel notifications service and drive alert templating transformation into scalable microservices.
- Partner with cross-functional teams to analyze root causes and optimize platform performance.
- Monitor and impact key metrics, efficiency, and platform reliability.
- Advocate for product and technical standards across engineering and product teams.
- Identify opportunities for innovation, optimization, and platform improvements.
- Conduct research and provide technical expertise for product and business cases.
- Communicate value and vision effectively and establish credibility with technical and non-technical stakeholders.
- Work with engineering counterparts to ensure security, availability, confidentiality, and privacy policies are adhered to.
- Deliver clear product requirements and acceptance criteria for development teams.
Benefits
- Hybrid work opportunities.
- Flexible time off.
- Career development and mentoring programs.
- Health and wellness benefits, including competitive health insurance offerings.
- Generous paid parental leave for eligible new parents.
- Community volunteering and company philanthropy programs.
- Employee peer recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
