Legal Support Specialist

Greenberg Traurig•Boston, MA
•Onsite

About The Position

Greenberg Traurig is seeking a Legal Support Specialist to join its Litigation Practice Team in the Boston office. The role provides high-level administrative and legal support to multiple attorneys, helping manage day-to-day workflows and deliver efficient, responsive legal services. It has a strong client-service and project-management emphasis and includes administrative, operational, financial, and business-development activities. In-office presence is required for day-to-day operations, team meetings, training, and relationship building. The position requires flexibility to work overtime as needed.

Requirements

  • At least 5 years of experience in project management and client support.
  • Strong attention to detail, organizational, and time-management skills.
  • Responsive and professional, with a focus on excellent client service.
  • Ability to format documents and PowerPoint presentations using firm templates.
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  • Willingness to learn, ask questions, follow instructions, and reliably follow up on tasks.
  • Clear written and verbal communication skills and a professional demeanor.
  • Ability to work independently on routine tasks with minimal guidance and supervision.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Ability to work well with others and contribute positively to a team.
  • Availability for a full-time schedule, with flexibility for occasional overtime or extended hours.
  • Proficiency with Windows-based software and Microsoft Office applications, including Word, PowerPoint, Excel, and Outlook; strong Word and PowerPoint skills are required.
  • Strong computer skills and ability to learn new software applications quickly.
  • Understanding of AI capabilities, limitations, and responsible use in a professional environment.

Nice To Haves

  • Experience at a law firm or other high-pace professional services firm is preferred.
  • Bachelor’s degree or equivalent experience is preferred.
  • Experience with litigation practices is a plus; training will be provided to candidates with relevant transferable skills.
  • Familiarity with, or willingness to learn, firm-approved AI tools such as Copilot, ChatGPT, or similar platforms.

Responsibilities

  • Provide day-to-day administrative support to assigned attorneys and develop familiarity with their practices, clients, and active matters.
  • Edit, proofread, and process legal documents, correspondence, memoranda, presentations, and other practice-specific materials as requested.
  • Create and maintain tracking tools for client contacts, business-development activities, deadlines, and assignment status; provide updates upon request.
  • Update attorneys on deadlines, tasks, and progress, and escalate issues or delays as needed.
  • Follow up on outstanding tasks, documents, and approvals to keep work moving according to agreed timelines.
  • Assist with employee benefits and risk-management training materials, including formatting presentations and coordinating logistics.
  • Coordinate with court reporters, process servers, e-discovery vendors, translators, and printing services to support timely deliverables and logistics.
  • Manage attorney calendars and arrange meetings, conference rooms, video conferencing, visitor access, and dial-in information.
  • Assist with new-client matter intake, including submitting conflict-check requests, opening matters, and preparing draft engagement letters.
  • Support billing activities by proofreading invoices and assisting with billing and engagement inquiries.
  • Coordinate domestic and international travel arrangements with the firm travel agency.
  • Prepare and submit expense reports and reimbursement requests accurately and promptly.
  • Organize and maintain electronic and paper legal files according to designated filing standards.

Benefits

  • Competitive compensation and an excellent benefits package.
  • Discretionary bonus eligibility for full-time employees.
  • Health insurance with an optional HSA.
  • Short-term disability and long-term disability insurance.
  • Dental insurance.
  • Vision care.
  • Life insurance.
  • Healthcare and Dependent Care Flexible Spending Accounts.
  • 401(k).
  • Vacation and sick time.
  • Employee assistance program.
  • Voluntary accident insurance.
  • Voluntary life insurance.
  • Voluntary disability insurance.
  • Voluntary critical illness and cancer insurance.
  • Pet insurance.
  • Commuter and transit programs may be available in certain markets.
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