About The Position

Dykema Gossett PLLC, a leading national law firm, is seeking to hire a Legal Support Coordinator – Consumer Litigation in their Bloomfield Hills office. This role focuses on supporting others and delivering exceptional customer service. Under the supervision of the Office Administrator, the Legal Support Coordinator provides administrative support to meet the daily needs of the office location and assists a national litigation legal support team for the assigned products liability group practice. Key tasks include electronically entering new business intake (NBI) matters, performing conflicts checks, assisting with case docketing, utilizing the document management system for file and document storage, and providing general clerical support to attorneys and other professional personnel. Responsibilities can vary widely daily, and office needs may differ based on location.

Requirements

  • Two years of post-high school education and related work experience.
  • Two to three years of litigation experience, specifically performing Discovery-related tasks, including RFPs, RFAs, FROGs, SROGs, and Notices of Deposition.
  • Excellent verbal and written communication skills.
  • Strong analytical, organizational, and data entry skills.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
  • Detail-oriented and possesses strong project management skills.
  • High level of accuracy in work product.
  • Self-motivated and efficient with the ability to multi-task a high-volume workload with minimal supervision.
  • Exercises independent judgment in determining priority levels of all work assigned and assures assignments are completed in a timely manner.
  • Demonstrates a high degree of professionalism and confidentiality regarding firm and client matters; protects sensitive information.
  • Experience operating administrative office equipment (e.g., high-speed copier, scanner, fax machine).
  • Willingness to learn new systems and processes for increasing efficiency.
  • Positive attitude, ability to execute tasks in a client-centric manner and to work effectively in a team setting and with a diverse group of people at all levels of the organization.
  • Ability to take direction, receive and apply feedback, and communicate work status and support needs.
  • Ability to effectively follow procedures and manage competing priorities.
  • Team-player, always willing to assist others as needed.
  • Ability to work independently with some level of autonomy, taking initiative to ensure performance aligns with the successful operations of the office.
  • Ability to be flexible, work flexible hours when required, and respond quickly and calmly to urgent situations; occasionally working overtime, evening, or weekend hours may be required.

Nice To Haves

  • Associate’s Degree preferred.
  • Prior law firm/legal department experience.
  • Proficiency with entering electronically stored information (ESI) meet and confer dates in Smartsheet.
  • Typing proficiency with +55 wpm.
  • Experience with NetDocs or document management systems.

Responsibilities

  • Provides day-to-day legal support to attorneys, primarily supporting the assigned products liability team and assisting with national discovery management for designated clients.
  • Assists with new business intake processes and data entry tasks for high-volume caseloads; performs conflicts checks; saves client/attorney emails, correspondence, and other legal documents in the firm’s document management system.
  • Maintains case docketing schedule with discovery deadlines, trial and other legal hearing dates; stays up to date with changing dockets, updates the docket with new dates and continuances, and communicates with attorneys on scheduling-related issues.
  • Creates, types, modifies, and saves correspondence, memoranda, notes, and legal documents from drafts, originals, or dictation; copies and scans documents; creates/updates binders.
  • May assist with attorney time entry, travel arrangements, and scheduling. Maintains a list of all current billing numbers.
  • Provides support for reception, the conference center, and/or copy center as needed, as duties and office needs can vary widely from day to day.
  • Performs other administrative duties as assigned.

Benefits

  • Competitive health, dental, and vision insurance plans
  • Flexible paid time off (PTO)
  • Holiday leave
  • Retirement savings plan with profit sharing for eligible employees
  • Flexible spending programs
  • Health savings account
  • Commuter benefits
  • Personal and parental leave programs
  • Wellness programs
  • Access to mental health support
  • Access to professional development programs
  • Supportive and inclusive workplace culture
  • Various employee discounts and perks
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