Legal Process Specialist
About The Position
The Legal Process Specialist serves as a key contact for internal and external customers, researching and resolving matters professionally. The role works closely with management to communicate reporting and compliance requirements and supports the bank’s security, customer service, and operational integrity. The position processes legal documents and orders, researches accounts and transactions, maintains records and tracking systems, and supports fraud and security work with bank personnel, law enforcement, and other banks. It also involves privacy-law compliance, audits, BSA/AML responsibilities, gathering Customer Identification Program (CIP) data for wire and money-instrument transactions, and reporting suspicious activity to the BSA Officer.
Requirements
- Associate degree or equivalent work experience.
- At least 1 year of bank Legal Process experience.
- Excellent customer service and problem-solving skills.
- Ability to maintain a high degree of confidentiality.
- Professional written and oral communication skills.
- Self-motivated and energetic.
- Multitasking and detail-oriented skills.
- Computer skills, including Microsoft Word, Excel, and FIS (Horizon, InterCept).
Responsibilities
- Provide quality customer service to internal and external customers.
- Review, log, and process subpoenas, search warrants, tax levies, garnishments, restraining notices, writs, and bank account freezes.
- Place or remove legal holds; freeze or release funds; calculate exemptions; and remit funds according to court orders.
- Research customer accounts, transaction histories, and internal bank databases to identify relevant records and calculate financial impacts.
- Maintain tracking databases, scan documents into storage systems, adhere to state and federal privacy laws, and participate in audits.
- Work with the Security Officer, Operations Manager, local law enforcement agencies, and other area banks on fraud and security issues.
- Track and report annual security training completion for all bank employees.
- Create and maintain logs, records, or databases concerning fraudulent activity.
- Perform duties in compliance with BSA/AML regulations and requirements.
- Obtain adequate CIP data for all wire and money-instrument transactions.
- Monitor and report suspicious activity to the BSA Officer.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
