Legal Operations Technology Specialist

Roblox•San Mateo, CA

2d•$211,760 - $252,210•Hybrid

About The Position

Roblox is seeking a Legal Operations Technology Specialist to drive operational excellence and innovation across our Legal & Advocacy Team. This role reports to the Director, Commercial Contracts and focuses on managing technology implementation, vendor relationships, financial operations, and team development, with an emphasis on evaluating and deploying AI tools to enhance team efficiency.

Requirements

Bachelor's degree or equivalent experience
6+ years of combined legal operations, data analytics, technology implementation, and related experience
Experience with legal tech operations, e-billing tools and vendor management
Working knowledge of AI solutions in professional settings; familiarity with generative AI (ChatGPT, Claude)
Experience evaluating or implementing legal technology tools (contract lifecycle management, legal research, document automation, e-discovery)
Ability to assess AI tools for fit, risk, and ROI
Track record of driving technology adoption and creating training materials
Proficiency with e-billing platforms, GSuite, Claude, Glean, Airtable, GC-AI, and DocuSign
Strong data analysis and spreadsheet skills; ability to build dashboards, retrieve reports, and track KPIs
Strong communication skills and ability to translate technical concepts for non-technical audiences
Proven relationship-building and change management capabilities
Excellent organizational and analytical skills
Comfort with fast-paced, ambiguous environments and competing priorities

Responsibilities

Identify and implement technologies for process optimization, with focus on AI applications for legal workflows
Evaluate AI-powered legal tools (contract review, research automation, document generation, e-discovery) for fit and ROI
Lead AI tool pilots, gather feedback, and measure impact on productivity and cost savings
Train team members on new tools and establish protocols balancing automation with lawyer review
Document workflows and create standard operating procedures
Identify actionable insights and analytics within the L&A Team to help the team manage budgets, including forecasting, spend tracking, and implementing software applications
Develop data-driven benchmarking and analysis for practice areas and project types
Oversee full lifecycle of outside counsel management, including onboarding, billing, evaluation, and optimization
Manage end-to-end e-billing operations, including system administration, training, and reviewing and reconciling invoices across e-billing and payment systems
Collaborate with team members to identify preferred outside counsel resources to handle projects and matters
Coordinate various L&A Team events, memberships, CLE credit courses, conferences, summer associate programs, pro-bono efforts, etc.
Develop and execute training programs on new technologies, systems, and operational best practices