Legal Operations Specialist

Wellthy

2d • $72,000 - $90,000 • Remote

About The Position

At Wellthy, we dream of a world where everyone has the care infrastructure they need to manage their own health and the health and well-being of their loved ones. We’re building something new in the care space - reimagining how care is delivered, accessed, and supported by families around the globe. As we grow, we’re seeking collaborative, curious, and purpose-driven teammates to help us expand what’s possible. Our work is grounded in the expertise of seasoned care professionals who deeply understand families’ real challenges paired with agile, tech-powered solutions that deliver support efficiently and at scale. We embrace a mindset of continuous learning, especially around emerging technologies. Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery. Through Wellthy, millions of families have access to support to help them manage care during every stage of life, with hands-on experts guiding families through caregiving or backup care journeys. And with the acquisition of Patch Caregiving, Wellthy continues to expand how care shows up for working families by pairing care navigation and coordination with on-site and near-site employer-based childcare. This combination allows us to support families not just in navigating care decisions, but in accessing real, hands-on help when and where they need it most. Together, we’re building a more connected, comprehensive care experience for families and caregivers alike. We partner with leading companies including more than 40 Fortune 500 companies to support the care needs of their workforces globally. We also work alongside health plans and carriers to embed care support into their offerings, enhancing the experience and outcomes for members. We’re building, evolving, and expanding the market category for care, and we’re looking for responsive, collaborative, curious, and purposeful colleagues to join us.

Requirements

• Bachelor’s Degree, or equivalent work experience.
• 2-4 years of experience in legal operations, contracts, paralegal, or a CLM-adjacent role.
• Experience working with and customizing modern CLM solutions, preferably Ironclad.
• Experience reviewing standard commercial contracts and identifying when something falls outside standard terms.
• Genuine interest in emerging technology.
• Strong independent operator who also collaborates well cross-functionally.
• Detail-oriented, organized and great at time and task management.
• Excited about working for a mission-driven organization.
• To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment.
• Work from a private, dedicated, distraction-free space.
• Work in a location that is private, with secure (not public) internet and phone access.
• Work in a location suitable to safely and securely accommodate the sensitive information that you will be handling and communicating.

Nice To Haves

• Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus.
• IronClad certification preferred.

Responsibilities

• Administer and support the evolution of our Contract Lifecycle Management (CLM) solution, Ironclad.
• Own first-pass review of high-frequency contracts.
• Help shape the evolution of Wellthy’s legal operations as the company continues to grow.
• Build out playbooks, refine and expand high-frequency workflows, leverage AI functionality, and develop and maintain templates within Ironclad.
• Develop dashboards and reporting in Ironclad to surface contract volume, lifecycle timeframes, and bottlenecks for the GC and cross-functional partners.
• Serve as the initial reviewer for high-frequency agreements (e.g., NDAs, vendor agreements, client renewals), handling delegated matters end-to-end against established playbooks and escalating substantive issues to the General Counsel.
• Become the front door for Legal requests, route work appropriately, and partner with business stakeholders to optimize the contract lifecycle.
• Spot inefficiencies in how legal work flows through Wellthy and propose creative and effective solutions — automation, template creation, self-serve resources for the business.
• Contribute to vendor management, policy development, and other initiatives as the department grows.

Benefits

• Medical, dental and vision benefits within 30 days of hire.
• Retirement saving account with matching company contributions.
• Mental health benefits.
• 15 days paid vacation, two additional days for each subsequent years (up to a maximum of 25 days).
• Sick and Caregiving Days.
• Professional development initiatives for growth.
• Generous parental leave (maternal and paternal) during a new child’s first year (born into family or adopted) and pregnancy loss leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree