About The Position

The Legal Operations Professional is responsible for efficiently performing standard legal operations tasks under direct supervision, ensuring adherence to established processes. Assists in executing complex tasks, contributing to the smooth completion of legal projects. The role supports change management initiatives by helping implement process improvements and identifying areas for optimization. The role utilizes legal technology tools effectively to enhance operational efficiency and aids in managing stakeholders, fostering positive interactions and a customer-first mindset. The role partners closely with Legal, Finance, vendors, and outside counsel to ensure accurate financial controls, timely approvals, and smooth day‑to‑day operations.

Requirements

  • 2+ years’ experience within legal services environment, finance operations, or administrative support.
  • Experience with SAP (RBAM/Fiori), Brightflag, Adobe Sign, Microsoft 365 or similar enterprise systems.
  • Bachelor’s degree in Law, Business Administration, or Finance (preferred); or an Associate's/Certification/Vocational Training or equivalent.
  • Skills include persuasive and assertive communication, proactivity in problem solving and coordinating priorities to solve issues with all cross functional stakeholders and processes.
  • Ability to manage high‑volume transactions and workflows with strong attention to detail and minimal supervision.
  • Must reside in or within commuting distance to Nashville, TN or Cambridge, MA.

Responsibilities

  • Performs standard and recurring legal operations tasks for U.S. and Canada, including, but not limited, to processing and approval of legal invoices, accruals, expenses, and wire payments, efficiently, ensuring compliance with financial controls and audit requirements and to established processes and guidelines under the direct supervision.
  • Assists in the execution of complex tasks, including, but not limited to, managing invoice workflows in SAP (RBAM/Fiori) and Brightflag, providing support to ensure smooth operations and contributing to the successful completion of legal projects.
  • Participates in changing management initiatives by supporting the implementation of improvements in legal operations processes and tools, while identifying areas for potential improvements in ways of working and legal operations processes.
  • Prepares and routes LoEs, SOWs, and vendor documentation using Adobe Sign or similar tools.
  • Coordinates employee onboarding and offboarding, including system access, equipment, rosters, announcements, and legal hold coordination.
  • Utilizes legal technology tools effectively to manage tasks, demonstrating a working knowledge of relevant systems to enhance operational efficiency.
  • Helps manage internal and external stakeholders, ensuring a customer-first mindset and fostering positive interactions with team members.
  • Coordinates legal training and CLE activities, including rosters, communications, recordings, and knowledge‑base updates.
  • Supports leadership communications, including quarterly metrics updates, drafting and distribution of team communications and materials.

Benefits

  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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