Legal Operations Associate

Stepful•New York, NY

5d•$80,000 - $100,000•Hybrid

About The Position

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: Care first: We do whatever it takes for our students to succeed. Learn quickly: We test, learn with data, and iterate. Build together: We win when we rely on each other. Own it: We show up, take initiative, and show pride. The opportunity: Stepful is hiring a Legal Operations Associate to support our Legal, Compliance & Public Affairs team as we scale. As Stepful grows, so does the complexity of our regulatory environment — we manage relationships with state authorizers, accreditors, and boards of nursing across multiple jurisdictions, and compliance is a core strategic asset for the business. In this operational support role, you'll own reporting deadlines and submissions, maintain licensing and instructor registrations, support cross-functional compliance initiatives, and help build and improve the internal processes and tools that keep the team running efficiently. It's a role where attention to detail and a knack for process improvement have a direct impact on a fast-growing company navigating an increasingly complex regulatory landscape. This hybrid role (3 days/week in office) reports to the Director of Compliance & Public Policy.

Requirements

Minimum of 5 years of experience in a similar role (legal ops experience, paralegal experience, or project management experience), with demonstrated success in driving technology-led projects for a legal/compliance department
Experience project managing initiatives in a fast-paced environment with a variety of business stakeholders
Excellent communication, analytical and writing skills across a variety of stakeholders, with the ability to present information clearly and concisely to different audiences
Strategic thinker with the ability to think holistically while focusing on day-to-day project management and driving results

Responsibilities

Ongoing trade school reports, renewals, and submissions (estimated 3-5 per month of varying degrees of complexity)
Complete trade school licenses in outstanding jurisdictions
Maintain instructor and agent registration across licensed jurisdictions
Creation of internal resources to support cross functional teams
Develop use cases for AI in areas such as compliance monitoring, research, and workflow automation. Critically assess the risks, benefits, and ethical considerations of applying AI within a regulatory compliance context to ensure responsible and effective deployment.
Manage and support key projects across Stepful, collaborating with cross-functional team members at all levels to execute Legal Compliance & Public Affairs-driven initiatives efficiently
Create and maintain robust information management processes for the storage of critical Legal Compliance & Public Affairs documents, including state licenses, corporate governance materials, policies, and project tracking information. You will ensure that our Legal Compliance & Public Affairs information is organized, accessible, and compliant.
Drive the adoption and optimization of tools to deliver meaningful improvements and measurable efficiencies for the Legal Compliance & Public Affairs team