Associate Legal Operations Processor

Wells Fargo•San Antonio, TX

4d•Hybrid

About The Position

Wells Fargo is seeking an Associate Legal Operations Processor to join the Consumer Banking and Lending Operations team. In this role, you will support more experienced processors with various operational tasks related to legal orders, ensuring adherence to timeframes and state statutes. You will also seek ways to improve work processes, perform routine administrative and operational tasks, and provide training to less experienced processors. You will receive direction from supervisors and escalate questions as needed, while collaborating with peers and managers to resolve issues. The role involves interacting with internal customers and exercising independent judgment while developing knowledge of company policies, procedures, and compliance requirements.

Requirements

6+ months of Legal Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Knowledge and understanding of processing and handling summon and subpoenas
Ability to Interact with external requestors, primarily through phone calls
Ability to read and interpret legal documents
Ability to identify potential operational issues and legal risks
Experience managing a pipeline of work from assignment to completion
Intermediate Microsoft Office Suite skills
Ability to achieve high production and quality standards
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

Nice To Haves

Previous experience in home lending

Responsibilities

Support more experienced processors with various operational tasks responding to legal orders while adhering to timeframes and state statutes requirements
Seek ways to improve work processes within established procedures
Perform routine administrative, operational and customer support tasks relating to legal orders
Provide training to less experienced processors on internal processes and external state specific statutes
Receive direction from supervisor and escalate questions and issues to more experienced roles
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements