Legal & Debt Resolution Support Specialist

Mitsubishi HC Capital America IncItasca, IL
$69,000 - $77,000Hybrid

About The Position

The organization is seeking a motivated and experienced portfolio management professional, skilled in late-stage collections and recovery activities. The Legal and Debt Resolution Specialist responsibilities include (but are not limited to) collection of delinquent accounts through phone/written correspondence, skip-tracing, pre-litigation account escalation, and submittal of legal recommendations as warranted. The incumbent also ensures effective coordination with internal teams such as Debt and Asset Recovery as well as external collection agencies and attorneys. The ideal candidate must be a critical thinker, team player, solution oriented, focused, and possess strong time management, multitasking, and negotiating skills. The incumbent accepts the responsibility for establishing and maintaining the internal control system associated with the essential duties and responsibilities of the functional areas that the incumbent manages.

Requirements

  • Solid working knowledge of MS Excel and MS Word preferred
  • 3 years paralegal, collections and workout experience (commercial preferred)
  • 1-2 years of equipment finance leasing and lending experience preferred but not required
  • College degree preferred but not required

Nice To Haves

  • Bilingual in English & Spanish a plus

Responsibilities

  • Handle certain departmental functions such as filing proof of claims in bankruptcy cases, clear conflicts with outside counsel on new matters, proofread legal documents, and monitor and track bankruptcy filings and legal notices
  • Communicate effectively and professionally with attorneys, trustees, and internal departments
  • Conduct extensive skip-tracing in efforts to locate obligors, secure payment, and cure defaults
  • Assist with payment and invoice processing
  • Document all legal updates from outside agencies and law firms to ensure tracking and reporting accuracy
  • Work closely with outside legal agencies and collection firms, serving as liaison, forwarding new placements, following for status updates, etc.
  • Interface with collections, asset management, and other departments to determine appropriate action on customer accounts
  • Assist in deficiency collections, supporting post-charge off recovery goals and objectives
  • Prepare and present account status reports to management upon request
  • Make next-step recommendations to management team including litigation, abandonment, and charging off
  • Seek workout and repayment opportunities with obligors; working with customers to restructure, reschedule, reschedule, or extend payments.
  • Conduct routine audits of external efforts; routinely seek updates from partners
  • Ensure compliance with laws and internal policies
  • Participate in continuous improvement initiatives for processes and policies
  • Handle any miscellaneous duties as assigned.

Benefits

  • Medical, Dental, and vision plans
  • 401(k) and matching
  • Paid Time Off
  • Company Paid Life Insurance
  • Employee Assistance Program
  • Training and Development Opportunities
  • Employee Discounts
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