Legal Billing Appeals Clerk

O'Hagan Meyer•Chicago, IL

10d•$42,000 - $50,000•Hybrid

About The Position

O’Hagan Meyer is seeking a detail-oriented, organized, and motivated Legal Billing Appeals Clerk to join its Accounting team. The role identifies and resolves billing adjustments made by insurance carriers, coordinates with attorneys and legal staff to gather supporting information, and prepares appeals seeking payment for charges that have been reduced or rejected. The position involves working with numbers, investigating discrepancies, communicating with others, and helping ensure the firm receives appropriate payment for its services. The successful candidate is dependable, highly organized, comfortable managing a high volume of work, and committed to accurate, professional work. This is a hybrid position based in Chicago, Illinois. The employee must work in the office during the first 90 days of employment. After that period, the employee may transition to a schedule of three days per week in the office and two days working remotely, subject to manager approval.

Requirements

Strong attention to detail, organizational skills, and proofreading abilities.
Proficiency in Microsoft Excel and Adobe Acrobat.
Clear and professional written and verbal communication skills.
Ability to manage multiple tasks, prioritize deadlines, and handle a high volume of work accurately.
Strong problem-solving skills and ability to research and resolve discrepancies.
Ability to work independently while contributing effectively to a team.
Commitment to providing excellent service to attorneys, clients, and colleagues.
Willingness to learn the firm's billing procedures and insurance carrier requirements.

Nice To Haves

Previous experience in a law firm, legal billing, accounts receivable, insurance claims, or a related administrative or accounting role is preferred but not required.

Responsibilities

Monitor the billing appeals team inbox for invoices with insurance carrier adjustments and record adjustments in the firm's tracking log.
Review carrier reductions and rejected charges to identify items that may be appropriate for appeal.
Communicate with attorneys, paralegals, and other timekeepers to obtain explanations, supporting information, and input needed to prepare appeals.
Assist in drafting, assembling, and submitting appeal responses to insurance carriers.
Track outstanding appeals and follow up as necessary to help ensure timely submission and resolution.
Coordinate with other Accounting team members to research and resolve billing discrepancies and related issues.
Maintain accurate records of appeals, adjustments, responses, and outcomes.
Manage a high volume of invoices and appeal requests while maintaining accuracy and meeting deadlines.
Maintain professionalism and strict confidentiality in all client and firm matters.
Assist with special projects, reporting, and other duties as assigned.