Legal Billing Appeals Clerk

OHagan Meyer•Chicago, IL

9d•Hybrid

About The Position

O’Hagan Meyer, a national law firm with multiple offices, is seeking a detail-oriented, organized, and motivated Legal Billing Appeals Clerk to join its Accounting team. The clerk will help identify and resolve insurance-carrier billing adjustments, coordinate with attorneys and legal staff to gather supporting information, and prepare appeals seeking payment of charges that have been reduced or rejected. The role involves working with numbers, investigating discrepancies, communicating with others, and supporting appropriate payment for the firm’s services. The position is based in Chicago, Illinois. The employee must work in the office during the first 90 days. After that period, the employee may transition—with manager approval—to a hybrid schedule of three days per week in the office and two days remotely. Compensation is $20.00–$24.00 per hour, equivalent to approximately $42,000–$50,000 annually based on a 40-hour workweek and 52 weeks per year; actual earnings may vary based on hours worked.

Requirements

Strong attention to detail, organizational skills, and proofreading abilities.
Proficiency in Microsoft Excel and Adobe Acrobat.
Clear and professional written and verbal communication skills.
Ability to manage multiple tasks, prioritize deadlines, and accurately handle a high volume of work.
Strong problem-solving skills and ability to research and resolve discrepancies.
Ability to work independently while contributing effectively to a team.
Commitment to excellent service for attorneys, clients, and colleagues.
Willingness to learn the firm’s billing procedures and insurance-carrier requirements.

Nice To Haves

Previous experience in a law firm, legal billing, accounts receivable, insurance claims, or a related administrative or accounting role is preferred but not required.

Responsibilities

Monitor the billing appeals team inbox for invoices with insurance-carrier adjustments and record adjustments in the firm’s tracking log.
Review carrier reductions and rejected charges to identify items that may be appropriate for appeal.
Communicate with attorneys, paralegals, and other timekeepers to obtain explanations, supporting information, and input for appeals.
Assist in drafting, assembling, and submitting appeal responses to insurance carriers.
Track outstanding appeals and follow up as needed to support timely submission and resolution.
Coordinate with Accounting team members to research and resolve billing discrepancies and related issues.
Maintain accurate records of appeals, adjustments, responses, and outcomes.
Manage a high volume of invoices and appeal requests while maintaining accuracy and meeting deadlines.
Maintain professionalism and strict confidentiality in client and firm matters.
Assist with special projects, reporting, and other duties as assigned.