Legal Assistant - Parkersburg, WV

Jarvis Law Office PC•Parkersburg, WV
•Onsite

About The Position

Jarvis Law Office, PC is seeking a dependable, detail-oriented, and client-focused Legal Assistant (Client Success Coordinator) for its Parkersburg, West Virginia office. This fully in-office role supports clients as they navigate the estate planning process and helps ensure attorneys’ legal plans are properly supported and completed. The Legal Assistant works closely with attorneys and the Legal Assistant team to manage client communications, coordinate process steps, organize documentation, and provide a positive client experience. Depending on team needs, the role may focus more on direct client interaction or on behind-the-scenes asset review and funding support. The position pays $21.63 per hour. The firm describes itself as a family-owned law firm that values work/life balance, flexibility, teamwork, and excellent client service. Its Parkersburg office is listed as opening in 12/2026.

Requirements

  • High school diploma or equivalent.
  • At least five years of customer service experience.
  • At least three years of experience working in a professional office environment.
  • At least three years of experience using Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple responsibilities, meet deadlines, and follow through on tasks.
  • Professional, dependable, and client-focused approach to work.

Nice To Haves

  • Associate's or bachelor's degree in Finance, Business Management, or a related field.
  • Previous experience working in a law office, financial institution, or similar professional environment.
  • Prior experience as a legal secretary or legal assistant.
  • Familiarity with legal case management software, particularly ActionStep.

Responsibilities

  • Serve as a point of contact for clients, provide updates, answer general questions, and ensure timely communication.
  • Build and maintain positive relationships with clients and other parties involved in their matters.
  • Schedule client appointments, track deadlines, and follow up on outstanding tasks.
  • Prepare, review, and organize client files, documents, and financial information.
  • Assist attorneys with preparing and completing client funding plans.
  • Coordinate client signing and funding meetings as needed.
  • Prepare client correspondence, follow-up letters, status updates, and other documentation.
  • Review client files to ensure required tasks and documentation are complete before closing.
  • Communicate with financial institutions and financial advisors to assist with funding client assets.
  • Enter and maintain accurate information in ActionStep case management software and funding software.
  • Collaborate with attorneys and team members to help client matters progress efficiently and accurately.

Benefits

  • Major medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Supplemental short-term and long-term disability benefits
  • Critical illness coverage
  • Accident coverage
  • Voluntary life insurance
  • 401(k) with a 5% match after one year of employment
  • Paid time off, varying during the first year and up to 15 days
  • Nine paid holidays
  • Additional benefits
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