Personal Injury (Pre-Litigation) Legal Assistant

Farrin • Durham, NC

25d • Onsite

About The Position

We are seeking a detail-oriented and proactive Legal Assistant to support Personal Injury Paralegals in a fast-paced, high-volume environment. The role helps keep cases moving efficiently by managing follow-ups, documentation, and administrative case tasks, allowing paralegals to focus on case strategy, client communication, and building case value. The position supports cases across pre-litigation, negotiation, and disbursal stages. It is full-time, Monday through Friday, and based in the downtown Durham or Raleigh office; remote work is not available.

Requirements

• Strong organizational skills and the ability to manage multiple deadlines.
• Excellent written and verbal communication skills.
• Comfort working with case management systems and medical/legal documentation.
• Ability to follow detailed processes while exercising sound judgment.
• Team-oriented mindset and willingness to support coverage needs.
• Must work full-time, Monday through Friday, from the downtown Durham or Raleigh office; remote work is not available.

Nice To Haves

• Prior experience as a Legal Assistant or Administrative Assistant in a personal injury or high-volume legal setting is preferred, but not required.

Responsibilities

• Support Personal Injury Paralegals in a high-volume caseload environment.
• Follow up with insurance adjusters regarding acknowledgments, liability decisions, limits, and claim status.
• Assist with opening claims, verifying coverage, and providing overflow coverage when team members are out.
• Track and follow up on medical liens, subrogation, health insurance, and workers’ compensation matters.
• Send Letters of Representation (LORs) and assist with MedPay demands and follow-up.
• Request and monitor medical, employment, and court-related records and documentation.
• Add medical bills and payments to case ledgers and assist with balance checks as delegated.
• Respond to basic provider and adjuster inquiries at paralegal discretion.
• Maintain accurate case notes, reminders, and follow-ups in the case management system.
• Provide general administrative and case support to keep files moving efficiently.

Benefits

• Competitive salary and benefits, including paid family leave and 401(k) with match.
• Collaborative, team-based environment.
• Opportunities for growth within the personal injury department.
• Structured processes and clear role expectations.
• Meaningful work helping injured clients move their cases forward.
• Monday–Friday schedule.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed