LED Systems Engineer - Las Vegas, NV or Orlando, Fl

Encore Global•Orlando, FL

10d

About The Position

The Production Systems Engineer brings expert technical knowledge in a specific audiovisual discipline, such as audio, video, or lighting, and serves as the subject matter expert for that discipline. The role manages discipline-related event pre-planning, on-site operations, equipment maintenance, and post-show activities. The engineer operates and troubleshoots high-end audiovisual equipment and is familiar with major audiovisual system and component brands in large-venue settings. They serve as a key information resource for Project Managers and the team, work with warehouse leads to design systems, and act as product manager for large-venue systems. The position reports to the Director, Production. Work may take place in hotel and convention-center environments or primarily in an office. Hotel work involves moderate exposure to outdoor temperatures, dirt, sand, or dust, and conditions ranging from moderately quiet to noisy. Team members use high-end audiovisual equipment and electrical components and may work at heights using lifts and ladders. Work may involve multiple hotel locations, irregular hours, on-call status, evenings, weekends, and holidays. Appearance guidelines apply in venues and offices, including while traveling. The role requires travel up to 75%.

Requirements

BA/BS degree or equivalent experience.
At least 5 years of live large-venue audiovisual experience.
At least 5 years of audiovisual knowledge and expert-level technical skill in a discipline.
At least 2 years of crew-lead experience.
Strong customer-service skills.
Excellent organizational skills.
Advanced problem-solving skills.
Strong written and oral communication skills.
Ability to travel up to 75%.

Responsibilities

Partner with Project Managers, Account Managers, Creative, Sales, and end clients to design, pre-plan, and manage work within the engineer’s area of expertise.
Prepare technical drawings and production plans, determine labor needs and budgets, select equipment in R2, and coordinate with Inventory Control & Systems, warehouse leads, and sub-rentals.
Support other PGE departments by recommending technology, processes, and methodologies.
Manage the assigned discipline on site to meet or exceed client needs while managing the production plan, budget, and Encore production and safety standards.
Set up and properly test technical components.
Operate designated event equipment as needed.
Lead assigned crew members, such as A2, V2, Master Electrician, Projectionist, and local union labor.
Manage post-show items including final labor, timesheets, expenses, sub-rentals, and equipment maintenance needs.
Provide post-show reporting and team feedback to Project Managers for the post-show jot form and documentation for clients’ future events.
Provide excellent service and strive to exceed internal and external customer expectations.
Meet with clients on site as necessary to ensure their needs are met and equipment setup is working properly.