Program Assistant

COLORADO NETWORK STAFFING INC•Denver, CO

5d•$20 - $25•Onsite

About The Position

Colorado Network Staffing (CNS) is seeking a detail-oriented Leaves & ADA Processor to support the Human Resources Department at Jeffco Public Schools in Jefferson County, Colorado. The role provides technical and administrative support for employee leave and workplace accommodation processes, with a focus on accurate documentation, timely communication, confidentiality, and compliance with applicable laws, district policies, and collective bargaining agreements. The position coordinates employee leave requests under the Family and Medical Leave Act (FMLA), applicable Colorado state leave programs, and collective bargaining agreements. It also supports ADA accommodation requests by coordinating the interactive process, managing documentation, and communicating with employees, supervisors, Human Resources, and other stakeholders. The role requires managing multiple cases and deadlines in a confidential, deadline-driven office environment. This is a full-time, non-exempt position with an anticipated schedule of 8 hours per day and 246 days per year. Specific working hours will be determined by the client and departmental needs. Routine travel is not a primary requirement, though occasional local travel between district facilities may be required.

Requirements

High school diploma or GED.
At least three years of disability and leave-of-absence case management experience, including FMLA and ADA processes, or at least three years of human resources administration experience.
Working knowledge of FMLA, applicable state leave programs, and basic ADA accommodation processes.
Knowledge of HR recordkeeping practices and confidentiality requirements for medical and personnel information.
Ability to review employee documentation for completeness and accuracy.
Strong organizational skills and ability to manage multiple cases with strict deadlines.
Experience maintaining accurate records using HR systems, databases, or spreadsheets.
Strong written and verbal communication skills and ability to communicate professionally with employees, supervisors, and HR personnel.
Strong attention to detail and accuracy.
Ability to follow established procedures consistently and maintain strict confidentiality.
Ability to recognize complex issues and refer them to appropriate HR personnel.
Strong time-management, problem-solving, and administrative skills.
Authorization to work in the United States.
Ability to meet applicable client and school district employment requirements, including required background screening and fingerprinting.
Ability to comply with school district policies regarding confidentiality, personnel records, and access to sensitive information.

Nice To Haves

Associate's or bachelor's degree in Human Resources, Business Administration, or a related field.
Professional in Human Resources (PHR) or SHRM certification.
Previous experience working within a K–12 public school district.
Experience supporting HR operations in a unionized environment.
Familiarity with leave provisions in collective bargaining agreements.
Experience administering multiple types of employee leave programs.
Experience coordinating employee accommodation requests and supporting ADA interactive processes.
Experience with HRIS platforms, leave management systems, or employee case-tracking software.
Experience coordinating with Payroll and Benefits departments.
Experience providing employee guidance, HR administrative support, or process-related training.
Colorado residency may be required in accordance with client employment policies.

Responsibilities

Process employee leave requests under FMLA, applicable state leave programs, and collective bargaining agreements.
Review leave requests, medical certifications, and supporting documents for completeness and accuracy; notify employees of missing information and deadlines.
Prepare and distribute required notices, forms, and correspondence, and track eligibility, deadlines, leave duration, and recertifications.
Monitor active leave cases, communicate with employees and supervisors, and coordinate return-to-work documentation and HR system updates.
Initiate and track ADA accommodation documentation and provide administrative support for the interactive process.
Coordinate communication and meetings among employees, supervisors, Human Resources, and other appropriate personnel; refer complex questions and compliance concerns to appropriate HR or EEO personnel.
Maintain accurate, organized, and confidential leave and accommodation records, including case information in HRIS, databases, and spreadsheets.
Track case status, dates, deadlines, required actions, and documentation; review records for completeness and coordinate corrections to discrepancies.
Coordinate leave-related recordkeeping and status updates with Payroll and Benefits to support accurate pay and benefits administration.
Respond to routine employee and supervisor inquiries and explain documentation requirements, procedures, deadlines, and next steps.
Provide general administrative support to Human Resources and coordinate meetings, correspondence, and follow-up communications.
Assist with training and informational meetings and maintain employee guidance materials, forms, templates, and process documentation.
Follow district procedures and applicable leave requirements, support consistent administrative practices, and identify opportunities to improve processes.