Leave Case Manager

University of Colorado•Denver, CO

1d•Remote

About The Position

Employee Services provides the CU community with excellent services from recruitment to retirement. This office provides technical expertise while administering benefits, professional development, payroll, individual tax management, and strategic HR programs. The functional areas of Employee Services include Payroll, Technologies, Benefits, Retirement, Financial Education, Learning and Development, International Tax and Human Resources. The Leave Case Manager position sits on the leave team within Employee Services. This position will administer and advise on federal, state, and university leave benefits including the Family and Medical Leave Act (FMLA), Parental Leave, Short Term Disability, and Family and Medical Leave Insurance Act (FAMLI) for the University of Colorado. This position will be responsible for understanding the FMLA, FAMLI and related leave processes and communicating these processes with employees, supervisors, and campus partners in a manner that is clear and easy to understand for someone who may not be familiar with regulatory terms. The Leave Case Manager will assist with providing campus guidance on FAMLI, FMLA and related leave inquiries and training. This position will assist leadership in continuing to improve and build upon the centralized program to maintain compliance with state and federal regulations. A successful incumbent in this role must have the ability to pay close attention to detail and work through nuanced processes that change based on employee populations and leave scenarios. This position will work in a collaborative environment and must be able to bounce ideas off other team members. This position will collaborate with other teams including the payroll team, technical administrators, and campus HR partners. This position reports to the Leave Team Manager and is exempt from the State of Colorado Classification system.

Requirements

Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
One (1) year of experience in a benefit or leave related environment, or similar.
Ability to work in a team environment and delegate appropriately.
Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
Organizational skills, including the ability to meet goals and deadlines, manage appointments, create schedules, coordinate, and facilitate meetings, and make decisions.
Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
Strong competencies; written and verbal communication, presentation skills, research and analytical skills, initiative and creativity, leadership.
Ability to work within a diverse team and actively seek out opportunities to promote and cultivate diversity across the organization.
Knowledge of the Family and Medical Leave Act (FMLA) regulation.
Knowledge of the Colorado Family and Medical Leave Insurance Act (FAMLI) or other state family leave requirements.

Nice To Haves

Two (2) years’ professional experience related to coordinating and supporting leave programs, or other similar programs, which includes:
Experience with researching and applying federal and state program compliance requirements.
Experience with case management and documentation.
Certified Leave Management Specialist (DMEC) certification. Candidates without this certification will be required to obtain this certification within one year, as it supports success in the role.
Experience with HCM and MyLeave
Experience working in Higher Education.
Experience working with payroll processing.

Responsibilities

Communicate with employees during their initial request, determine eligibility, provide eligibility packet and required case documents, review medical certification, and clarify/authenticate when needed, designate the leave, and handle the return-to-work process.
Collaborate with the payroll team to ensure leaves are accurately tracked, paid, and reported in the HCM payroll system.
Collaborate with University Risk Management to ensure On-the-Job Injuries (OJI) are appropriately designated under the FMLA and all related leave and restrictions are appropriately managed by departments.
Guide and instruct employees through the Parental Leave application process and ensure employees clearly understand all related benefits and entitlements.
Assist in educating and training campuses on FMLA, FAMLI and other related leave regulations.
Maintain compliance and remain up to date with FMLA and FAMLI regulations and university policy changes and partner with the leadership to educate campus on these changes.
Responsible for researching policies, practices, procedures, and case law related to FMLA, FAMLI and other types of leave.
Collaborate with all University of Colorado campuses regarding leave management standard methodologies.
Work with the campus HR teams to address complex cases that intersect with performance management or other Employee Relations topics and initiatives.

Benefits

No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
Disability, Life, Vision Insurance options.
Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
Ample sick and vacation leave, along with at least 12 paid holidays.
A dedicated week off for winter break.
6 weeks of parental leave to adjust to the joys of parenthood.
A tuition benefit program for you and/or your dependents.
Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.
Many additional perks & programs with the CU Advantage.
Additional taxable fringe benefits may be available.