Leave and Disability Claims Roles

Unum•Portland, ME

5d•$36,000 - $68,000•Hybrid

About The Position

Unum is hiring for several roles managing leave requests and disability claims, including Integrated Paid Leave Specialist, STD Benefits Specialist Trainee, Associate Life Event Specialist, and Eligibility Specialist. Applicants may be considered for different positions, with placement based on qualifications and role availability. Each role includes a comprehensive training program. The positions support compliance with leave laws and company policies while providing service to employees and employers. The minimum starting hourly rate is $22.12–$24.04; the listed base salary range is $36,000–$68,000. This is a main-campus-based position, with work required in the Chattanooga, Tennessee; Columbia, South Carolina; or Portland, Maine office 3–5 days per week.

Requirements

Strong decision-making, analytical, and problem-solving abilities.
Ability to use independent judgment and think critically when making decisions.
Excellent interpersonal and communication skills, including phone, email, and written communication.
Proficiency with Windows and basic computer skills, including Word, Excel, and Access.
Detail-oriented with strong organizational skills.
Ability to work in a fast-paced environment while managing multiple tasks and priorities.
Ability to make fair decisions quickly and efficiently.
Self-motivated and able to work independently and as part of a team.

Nice To Haves

A four-year degree or relevant experience.
Experience in medical, disability claims, or leave management.

Responsibilities

Handle leave, short-term disability (STD), or paid leave claims efficiently and accurately.
Determine employee eligibility for leave types such as FMLA, PFML, and corporate-paid plans.
Apply knowledge of compliance and regulations to make fair decisions about eligibility and benefits.
Create communications required by federal, state, and company leave policies.
Review medical certifications and other documents, consulting internal teams as needed.
Stay updated on changes in leave laws and industry practices.
Maintain relationships with employer contacts, HR administrators, and employees.
Answer questions and promptly resolve issues for employees and employers.
Work with other departments to ensure smooth operations.
Meet accuracy, quality, and service standards in managing claims and leaves.
Process claims promptly and address inquiries quickly to provide excellent customer service.

Benefits

Health, vision, and dental coverage.
Short- and long-term disability benefits.
Performance-based incentive plans.
Paid time off, including paid time to volunteer.
401(k) employer contribution of up to 9.5%, comprising a match up to 5% and an additional 4.5% contribution.
Mental health support.
Career advancement opportunities.
Student loan repayment options.
Tuition reimbursement.
Flexible work environments.