Leave & Accommodations Specialist

PCI Pharma Services•San Diego, CA
•$70,304 - $75,929

About The Position

The Leave & Accommodations Specialist supports the day-to-day administration and coordination of PCI’s leave of absence and accommodation programs. The role supports employees in the United States and, when applicable, international locations, helping ensure compliance with relevant leave, disability, accommodation, and return-to-work requirements. The Specialist communicates with employees and coordinates leave and accommodation cases in partnership with PCI’s leave and disability vendor. As a member of the global HR Connect team, the role may also support global leave inquiries, benefits open enrollment, and improvements to Workday and ServiceNow. The position collaborates with the benefits team, regional HR, Payroll, Legal, business leaders, vendors, employees, supervisors, and site HR to administer cases, maintain documentation, and improve the employee experience. The role is based in San Diego, California, on first shift, and may require overtime and/or weekend work.

Requirements

  • Associate’s degree in a related field.
  • 1–3 years of experience.
  • Experience managing leave and accommodation cases, with strong working knowledge of state-specific leave requirements, including California leave laws, regulations, and compliance requirements.
  • Basic mathematical skills.
  • Intermediate computer skills, including the ability to perform more complex computer tasks and knowledge of various computer programs.
  • Full professional proficiency in speaking, reading, and writing for professional needs.
  • Intermediate reasoning ability, including applying common-sense understanding to instructions and addressing problems involving several concrete variables in standardized situations.
  • High standard of report writing.
  • Employee aptitude assessment is not required for this role.
  • Attendance at work is an essential function of the position.

Nice To Haves

  • Ability to work independently and/or as part of a team.
  • Attention to detail.
  • Ability to identify and resolve problems in a timely manner.
  • Ability to present information effectively to various people as required by the job.

Responsibilities

  • Support PCI’s leave and disability vendors by responding to inquiries, processing FMLA and other leave cases in Workday, monitoring cases, and coordinating communication among the company, employees, site HR, supervisors, and external partners.
  • Ensure written documentation is complete and accurate, including return-to-work status, restrictions, and accommodation requirements.
  • Collaborate with the benefits team to develop a harmonized leave program, including tracking systems, communications, dashboards, and improvements to the employee experience.
  • Support administration of leave and accommodation programs outside the United States, partnering with regional HR teams, external providers, and business leaders to meet country-specific legal and policy requirements.
  • Maintain the confidentiality of employee health, benefits, and payroll information.
  • Facilitate accommodation requests and comply with applicable disability and accommodation laws, including conducting the interactive process and coordinating with local HR partners on country-specific requirements.
  • Partner with HR, Payroll, Legal, and external vendors to administer leave-related benefits, pay impacts, documentation, and global compliance obligations accurately.
  • Identify opportunities to standardize and improve global leave and accommodation processes using Workday, ServiceNow, and other technologies.
  • Provide backup support to other members of the Leaves & Accommodations team.
  • Assist with social responsibility and employee wellness activities.
  • Adhere to PCI, cGMP, and GCP policies, procedures, and rules.
  • Perform other duties as assigned by the Manager or Supervisor.

Benefits

  • Paid time off.
  • Health insurance coverage, including dental and vision.
  • Flexible spending account.
  • 401(k).
  • Eligibility for an annual performance bonus.
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