Leave and Accommodations Administrator

ANIMAL CARE & CONTROL OF NYC • New York, NY

3d • Hybrid

About The Position

The Leave and Accommodations Administrator administers and coordinates ACC’s employee leave and workplace accommodation programs and serves as a primary resource to employees and managers on leave, accommodation, and return-to-work matters. The administrator independently manages cases from initial request through return to work, applying relevant federal, New York State, and New York City requirements. Programs include FMLA, ADA, PWFA, Pregnancy Discrimination Act/Title VII, USERRA, New York Paid Family Leave, New York Disability Benefits, Paid Prenatal Leave, Workers’ Compensation, applicable human rights requirements, NYC Protected Time Off, and other applicable programs.

The role coordinates leave and accommodation cases with employees, managers, insurance carriers, third-party administrators, Payroll, and Benefits. It maintains confidential records and tracking systems, monitors deadlines and regulatory changes, supports policy and process improvements, and prepares reports and audits. The position is hybrid, based at ACC’s NYC Headquarters, with an expectation to work in the office two days per week or as needed and to travel to ACC’s five animal care centers across the five boroughs. The work environment may involve exposure to fur, odors, and other airborne particles during care-center visits.

Requirements

• Five years of experience in leave administration, absence management, employee accommodations, benefits administration, HR operations, and employee relations.
• Ability to independently manage leave and accommodation cases from initial request through return to work.
• Strong working knowledge of FMLA, ADA, PWFA, Pregnancy Discrimination Act/Title VII, USERRA, New York Paid Family Leave, New York Disability Benefits, Paid Prenatal Leave, Workers’ Compensation, New York Human Rights Law, New York City Human Rights Law, and NYC Protected Time Off.
• Experience with continuous, intermittent, and reduced-schedule leaves.
• Experience facilitating or supporting the ADA/PWFA interactive accommodation process.
• Knowledge of applicable lactation and pumping protections, including the FLSA/PUMP Act.
• Computer literacy and experience with HRIS systems and Microsoft Office, particularly Excel, Word, Outlook, and Teams.
• Excellent written and verbal communication skills and ability to explain complex policies and requirements clearly.
• Strong organizational skills, attention to detail, sound judgment, and ability to prioritize multiple deadlines.
• Ability to maintain confidentiality and appropriately handle sensitive medical and employee information.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Psychology, or a related field; equivalent relevant experience may be considered.
• Experience working with third-party leave administrators and insurance carriers.
• SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, CLMS, or comparable certification.

Responsibilities

• Manage the full lifecycle of employee leaves from initial request through return to work, including continuous, intermittent, and reduced-schedule leaves.
• Determine employee eligibility for applicable federal, state, and local leave programs and ensure required notices and documentation are completed on time.
• Administer FMLA, Paid Family Leave, disability leave, Workers’ Compensation, parental leave, military leave, and other protected leaves.
• Manage reasonable accommodation requests under the ADA, PWFA, and applicable New York State and New York City requirements, including facilitating the interactive process.
• Coordinate leaves of absence with employees, managers, insurance carriers, and third-party leave administrators.
• Review and track certifications, recertifications, restrictions, accommodation documentation, leave extensions, and return-to-work documentation.
• Coordinate pregnancy-related leave and accommodations, including Paid Prenatal Leave, FMLA, PFL, disability benefits, and parental leave.
• Coordinate Workers’ Compensation-related absences and return-to-work processes, including transitional or modified work arrangements when appropriate.
• Monitor changes to leave and accommodation requirements and recommend updates to policies, procedures, forms, and employee communications.
• Conduct periodic audits of leave and accommodation records for regulatory compliance and process improvement opportunities.
• Maintain accurate and confidential records in ADP and other tracking systems.
• Prepare reports regarding leave utilization, case status, trends, compliance, and return-to-work activity.
• Recommend, maintain, and support the development, revision, and implementation of leave and accommodation policies, procedures, tracking tools, and employee resources.
• Partner with Payroll and Benefits to ensure accurate benefit deductions, pay treatment, and benefit continuation during leave.
• Support HR leadership with audits, reporting, special projects, and process-improvement initiatives.
• Maintain confidentiality when handling medical and other sensitive employee information.
• Complete other duties as assigned by the supervisor.

Benefits

• Generous paid-time-off package including vacation time, birthdays off, personal days, and sick pay.
• Cigna medical, dental, and vision insurance at a low premium.
• 401(k) and pension.
• Life insurance.
• On-the-job training for 2–4 weeks.
• Periodic all-staff trainings, including safety, DEI, and cross-training, and other growth opportunities.
• Potential eligibility for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level