Leave and Accommodation Manager II

Prime Healthcare • Ontario, CA

1d

About The Position

The Leave and Accommodation Manager II manages the complete cycle of medical leaves of absence, from initial requests through return to work, and the interactive process for accommodation requests for assigned facilities. The role follows requirements under the FMLA and state leave laws, as well as the interactive-process requirements under the ADAA, PWFA, and state disability laws.

Case management includes supporting employees with process questions, intake, eligibility determinations, required notifications, documentation requests, interactive discussions as required by law, and determinations. The manager explains benefit impacts and explains and processes leave-of-absence pay requests. The work involves extensive use of phones, email, Outlook, and a case management system. The role supports the Leave and Accommodation Manager I and may assist with Family Care, Military, Pregnancy, Bereavement, and union/company leave requests and escalations.

Requirements

• High school diploma.
• Five years of Human Resources experience in a benefits, leave management, or generalist-related position, including at least three years of interactive process administration experience.
• Strong knowledge of federal and state leave and disability laws, specifically ADAAA, FEHA, PWFA, FMLA, CFRA, California PDL, and NJFLA; experience with California leaves and accommodations is required.
• Strong knowledge of the interaction between federal and state leave and disability laws.
• Strong knowledge of absence-management integrated workflows, return-to-work strategies, and interactive-process workflows.
• Strong knowledge of benefit impacts during leaves of absence.
• Strong knowledge of leave-of-absence pay integration with wage-replacement benefits.
• Ability to analyze, solve problems, organize, manage multiple priorities, and follow up effectively in a fast-paced environment.
• Ability to build and maintain effective professional relationships, with strong interpersonal skills and consistent professional judgment.
• Strong written and verbal communication skills, including presentation skills for all levels of the organization.
• Proficiency with Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience in a healthcare environment with a high volume of leave and accommodation cases.
• Experience with Lawson, JBDev, or leave case management software.
• Experience managing leave and accommodation across the United States.
• Experience working in union environments.

Responsibilities

• Manage medical leave cases from initial request through return to work for assigned facilities.
• Manage the interactive process for accommodation requests in compliance with applicable federal and state requirements.
• Answer employee process questions and conduct case intake and eligibility determinations.
• Send required notifications and request sufficient documentation.
• Lead interactive discussions as required by law and send determinations.
• Explain benefit impacts during leaves and explain and process leave-of-absence pay requests.
• Use phones, email, Outlook, and a case management system for case management.
• Support the Leave and Accommodation Manager I.
• May support Family Care, Military, Pregnancy, Bereavement, and union/company leave requests and escalations.

Benefits

• Paid time off
• 401K retirement plan
• Medical coverage
• Dental coverage
• Vision coverage
• Tuition reimbursement
• Voluntary benefit options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED