Leave and Accommodation Manager II
About The Position
The Leave and Accommodation Manager II manages the complete cycle of medical leaves of absence, from initial requests through return to work, and the interactive process for accommodation requests for assigned facilities. The role follows required processes under FMLA and state leave laws, as well as interactive-process requirements under ADAA, PWFA, and state disability laws. Case management includes assisting employees with process questions, intake, eligibility determinations, required notifications, documentation requests, interactive discussions required by law, and determinations. The manager explains benefit impacts and explains and processes leave-of-absence pay requests. The role uses phones, email, Outlook, and a case management system extensively. It also supports the Leave and Accommodation Manager I and may assist with Family Care, Military, Pregnancy, Bereavement, and union/company leave requests and escalations.
Requirements
- High school diploma.
- Five years of Human Resources experience in a benefits, leave management, or generalist-related position, including at least three years of interactive process administration experience.
- Strong knowledge of federal and state leave and disability laws, specifically ADAAA, FEHA, PWFA, FMLA, CFRA, CA PDL, and NJFLA; experience with California leaves and accommodations is required.
- Strong knowledge of the interplay between federal and state leave and disability laws.
- Strong knowledge and understanding of absence management integrated workflows, return-to-work strategies, and interactive process workflows.
- Strong knowledge of benefits impacts while on leaves of absence.
- Strong knowledge of leave-of-absence pay integrations with wage replacement benefits.
- Ability to analyze, problem solve, organize, manage multiple priorities, and follow up effectively in a fast-paced environment.
- Ability to build and maintain effective professional relationships with strong interpersonal skills and consistent professional judgment.
- Strong written and verbal communication abilities, including effective presentation skills to all levels of the organization.
- Solid skills in Microsoft Office programs, including Excel, Word, PowerPoint, and Outlook.
Nice To Haves
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Experience working in a healthcare environment with a high volume of leave and accommodation cases.
- Experience with Lawson, JBDev, or leave case management software.
- Experience managing leave and accommodation across the United States.
- Experience working in union environments.
Responsibilities
- Manage medical leaves of absence from initial requests through return to work for assigned facilities.
- Manage the interactive process for accommodation requests in accordance with applicable laws.
- Answer employee questions about leave and accommodation processes and conduct case intake.
- Determine eligibility and send required notifications.
- Request sufficient documentation, lead interactive discussions when required by law, and issue determinations.
- Explain benefit impacts and explain and process leave-of-absence pay requests.
- Support the Leave and Accommodation Manager I.
- May support Family Care, Military, Pregnancy, Bereavement, and union/company leave requests and escalations.
Benefits
- Paid time off.
- 401(k) retirement plan.
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Tuition reimbursement.
- Voluntary benefit options.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
