Leasing Specialist - Part-Time

Redstone Residential•Normal, IL

About The Position

The Leasing Specialist assists with day-to-day leasing and administrative operations for the community and supports Community and Leasing Managers in reaching KPI goals. The part-time role provides customer service at the front desk, assists current residents, and helps with leasing activities as needed. Responsibilities include handling package intake, answering resident questions, maintaining a secure lobby environment, and supporting the leasing team with tours and application processing. The position calls for strong communication skills, reliability, and a positive attitude when interacting with residents and prospective residents.

Requirements

  • 1–2 years of customer service and sales experience.
  • Strong communication skills.
  • Ability to remain calm and collected in high-stress situations.
  • Enjoy and take pride in providing excellent service.
  • Warm, friendly demeanor.
  • Basic computer skills, including typing and writing correspondence and memos.
  • High school diploma or equivalent.

Nice To Haves

  • Experience with Entrata Software or familiarity with property management software.

Responsibilities

  • Provide customer service at the front desk.
  • Assist current residents and answer their questions.
  • Support leasing activities, including tours and application processing.
  • Handle package intake.
  • Maintain a secure lobby environment.
  • Assist Community and Leasing Managers with achieving KPI goals.
  • Support day-to-day leasing and administrative operations for the community.

Benefits

  • 401(k) plan with up to 6% matching.
  • Performance bonuses may be earned.
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