Part-Time Leasing Specialist

Balfour Beatty • Richardson, TX

21h

About The Position

The Leasing Specialist provides marketing, sales, and customer service support to prospective residents and helps plan and execute the community marketing plan. The role supports the full leasing process, from responding to inquiries and qualifying applicants through preparing leases and move-in materials, while helping maintain a positive resident experience throughout residency and move-out.

The position also supports community marketing and occupancy goals through outreach, networking, online listings, websites, and social media content. It includes presenting the community and its amenities, preparing models and show units, assisting with resident events, monitoring unit availability and customer service scores, and responding to residents’ needs. On-call coverage may be required as needed to support 24/7 coverage.

Requirements

• High school diploma or GED.
• At least 1 year of experience in a customer service environment.
• Solid computer skills, including Microsoft Office experience.
• Strong customer service skills.
• Strong oral and written communication skills.
• Ability to multitask.
• Active and valid driver’s license.

Nice To Haves

• Associate degree in a business-related field or communications.
• Leasing experience.
• Entrata experience.

Responsibilities

• Provide sales-focused service to prospective and current customers, greeting them by phone, email, and in person.
• Coordinate the leasing process and manage prospect leads in applicable software, including consistent follow-up.
• Screen and approve qualified applicants in accordance with company policies, Fair Housing regulations, and local laws.
• Organize leasing paperwork, enter applications into the property management software, and prepare leases, addenda, and move-in packages.
• Explain community features and amenities to prospective residents and ask qualified prospects to lease.
• Open and close models and show units daily, conduct pre-showing inspections, and freshen up units as needed.
• Assist in creating and executing marketing plans and strategies for the assigned community.
• Conduct internal and external, network, and outreach marketing to attract residents and support a minimum 95% occupancy goal; update marketing materials through ILS, websites, and the company marketing department.
• Create photography, video, and written social media content that engages consumers and communicates the community lifestyle.
• Support a positive resident experience from initial contact through move-out and monitor customer service scores.
• Attend, participate in, and assist with LifeWorks events.
• Help new residents transition to the community by clearly explaining leasing and move-in processes.
• Monitor unit availability and contact residents when units become available in accordance with policies and procedures.
• Answer phones promptly and courteously, assist current residents, and follow up as applicable to ensure maintenance work orders meet residents’ satisfaction.
• Provide on-call coverage as needed for 24/7 coverage.

Benefits

• Discretionary bonuses.
• Medical and dental insurance beginning on the first of the month following employment.
• Health, flexible spending, and dependent care accounts.
• Company-paid life insurance.
• 401(k) plan with employer matching.
• Paid time off including sick time, floating holidays, vacation, and personal days.
• Two volunteer days per year.
• Company-paid short-term and long-term disability.
• Parental leave.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED