Leasing Specialist

Hunt Military Communities•Honolulu, HI

9d•$26 - $29

About The Position

The Leasing Specialist coordinates requests from military families with the property management team and assists with daily leasing functions in the Public Private Venture (PPV) housing office. The role includes leasing homes to prospective clients, qualifying applicants, managing waitlists, executing leases, maintaining resident files, monitoring Government compliance, and supporting community programs and services. The specialist also assists the Community Director and Community Manager in complying with Hunt Military Communities policies and Government requirements. The position handles leasing and resident lifecycle activities, including marketing and showing properties, coordinating move-ins and move-outs, inspections, service requests, and resident communications. It also supports community events, conducts market analysis, and develops and implements advertising and marketing strategies. Driving for Company business is required, using a Company vehicle or a personal or rental vehicle as specified in the posting. Showing homes may involve working in all types of weather, and community activities may require flexible hours.

Requirements

High school diploma or GED.
Previous leasing experience.
Experience using computers and typical office software, including email, Word, Excel, and internet browsers.
Strong customer service skills.
Ability to show houses, potentially in all types of weather conditions.
Ability to exercise good judgment and discretion when handling highly confidential information.
Strong written and verbal communication skills and ability to communicate clearly and professionally with people at all levels, internally and externally.
Ability to manage multiple priorities and tight deadlines in a fast-paced environment.
Professionalism, a strong work ethic, responsibility, and integrity.
Ability to resolve problems independently and responsibly.
Reliable, self-motivated team player with attention to detail, communication, client management, and business literacy skills.
Ability to maintain a professional attitude and appearance and exercise discretion.
Ability to develop and implement strategies for competitive and complex business issues.
Initiative to identify and anticipate client needs and recommend implementation measures.
Ability to use technology platforms daily.
Basic understanding of safety practices.
Valid, in-state driver's license.
Driving for Company business as specified in the job description.

Nice To Haves

Bachelor's degree in Business Administration, Property Management, or another related discipline.
Previous sales experience.

Responsibilities

Coordinate requests from military families with the property management team.
Maintain an accurate, fair, and compliant leasing waitlist to support unit turnover, applicant communication, and leasing operations.
Perform leasing functions, including showing vacant units and executing leases and renewals in a timely manner.
Qualify applicants in accordance with Government compliance requirements.
Coordinate move-in dates and pre-move-in inspections with incoming military families.
Coordinate notices to vacate, pre-inspections, move-outs, and final inspections; assess damage charges and deliver final utility bills where applicable.
Receive and record service requests and route them to the appropriate maintenance director or manager where applicable.
Maintain resident and maintenance digital files.
Prepare routine market analysis reports.
Assist the Community Director and/or Community Manager in ensuring compliance with property legal documents and procedures.
Help organize and schedule social events, educational classes, physical activities, and family functions for residents.
Prepare and recommend advertising and marketing strategies to generate property traffic.
Research market rates, economic and population trends, and competitive properties to develop property concepts.
Market properties by advertising vacancies, identifying and approaching prospective tenants, creating and distributing marketing materials, greeting drop-ins, and participating in community and regional activities.
Inspect premises to prepare properties for showing.
Show properties by arranging appointments, providing property and leasing information, and highlighting relevant features and benefits.
Complete leases by reviewing contract requirements, negotiating terms, and obtaining signatures, deposits, and payments.
Create and place advertising across venues, including social media.
Drive for Company business using a Company vehicle, or a personal or rental vehicle when conducting Company business more than 50% of the time.