Leasing Specialist @ The Reserve at Red Oak (Red Oak, TX)

WB•Red Oak, TX

6h•Onsite

About The Position

The Leasing Specialist focuses on attracting qualified residents to the community by engaging with prospective residents and matching their needs to available homes. The role also supports current residents and property needs, helping build the community and convert prospects into residents. The position requires daily attendance at the office or community according to a schedule that includes weekends and holidays. The role involves computer-based work, sitting or standing for extended periods, moving around the work environment—including stairs and construction sites—and lifting or moving items weighing up to 25 pounds. Reasonable accommodations are available upon request. Wan Bridge is an equal opportunity employer.

Requirements

High school diploma or equivalent required.
Ability to access, input, and retrieve information from a computer or electronic device.
Ability to sit or stand for long periods.
Ability to move around the work environment, including stairs and construction sites.
Ability to lift or move items weighing up to 25 pounds.
Report to the office or community daily and adhere to a schedule that includes weekends and holidays.

Nice To Haves

Some college preferred.
At least one year of sales, retail, or leasing experience is a plus.
Property Management Software (PMS) experience is a plus.

Responsibilities

Recruit prospective residents and facilitate rental transactions.
Conduct community tours, show available homes, highlight amenities, and lease homes.
Complete lead detail reports, customer information cards, and market surveys.
Qualify applicants using the Rental Qualifying Criteria and gather information required to process applications.
Facilitate move-ins by securing required documents, including lease agreements and addendums, and ensuring the home is ready by the agreed date using the Leasing Specialist Checklist.
Educate new residents about community-specific rules and policies, HOA guidelines, and use of their new home.
Follow up with prospects who have not leased, using calls, thank-you notes, and emails to attempt to close the sale again or refer them to a sister property.
Monitor expiring lease agreements and renewals, and work toward renewal.
Write and distribute tenant notices, promotional flyers, and community event information.
Listen and speak with residents or homeowners to understand requests, comments, and complaints; resolve issues when able or refer them to the property manager.
Complete paperwork for homeowner or tenant complaints and property incident reports as needed.
Help enforce community policies and HOA guidelines.
Assist with placing, removing, and updating banners, balloons, bandit signs, and flags around the property and other locations used for outward marketing.
Create marketing strategies, including lease specials or pricing modifications based on market surveys, to remain competitive.
Perform other duties as necessary.