Leasing Professional - Odyssey Landing

Greystar•Albuquerque, NM

7d•$19 - $20•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position conducts sales and leasing activities, including greeting and qualifying prospects, showing apartments, processing applications and screenings, preparing lease and move-in documents, and helping ensure a smooth move-in. It also inspects apartments before move-in, supports marketing plans and outreach, monitors market and competitor conditions, and uses property-management software to track availability, leasing activity, and resident and prospect information. The Leasing Professional helps maintain show-quality apartments, amenities, and leasing areas; follows up with prospects and residents; administers the renewal program; and responds promptly and courteously to resident and client/owner questions and concerns. The role may require travel to other properties or business activities and a flexible schedule that includes evening, weekend, and holiday on-call work.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins.
Inspect apartments before move-in, confirm they are move-in ready, and coordinate outstanding work with maintenance.
Monitor market and competitor conditions and develop and implement marketing plans and occupancy goals.
Follow community policies regarding concessions, specials, and other occupancy programs.
Design and execute marketing activities and outreach programs to generate traffic, including resident referrals, employer outreach, and internet marketing.
Use on-site property-management software to track availability, traffic, leasing activity, resident and prospect data, and demographic information.
Inspect and maintain the appearance of marketing areas, tour routes, show units, models, amenities, and the leasing office, and communicate upkeep needs to maintenance.
Follow up with prospects and new residents to support leasing and renewal decisions and confirm satisfaction.
Support lease renewals by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or route requests as appropriate.

Benefits

Medical, dental, vision, disability, and life insurance, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs.