Leasing Professional - Odyssey Landing

Greystar Management Services•Albuquerque, NM

5d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position includes prospect outreach and qualification, community tours, application processing and screening, lease preparation, move-in coordination, and apartment-readiness inspections. It also supports marketing plans and programs, maintains leasing and resident information in property-management software, ensures the leasing office and tour areas meet company standards, follows up with prospects and residents, and responds to resident and client or owner concerns. The role requires a flexible schedule, including taking call during evenings, weekends, and holidays. Employees may travel to other properties or attend training and business meetings as needed. The hourly range is $19.00–$20.00, with possible bonus eligibility. Benefits are offered to full-time employees.

Requirements

Hold any licenses or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, showing apartments, processing applications, completing credit and criminal background screening, preparing lease and move-in documents, and coordinating move-in and lease signing.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with maintenance.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies regarding concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use property-management software such as OneSite or Yardi to track availability, record traffic and leasing activity, manage resident and prospect data, and capture relevant demographic information.
Inspect the marketing corridor and leasing tour, coordinate maintenance and upkeep, merchandise show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, cards, telephone, or other contact to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner questions and concerns, resolve problems when possible, and document or direct requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities, subject to discount and unit availability, for onsite team members.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible quarterly or annual bonus for corporate positions, or weekly, monthly, and/or quarterly bonus programs for onsite property positions, subject to eligibility and performance.