Leasing Professional - The Village at Gracy Farms

Greystar•Austin, TX

6d•$17 - $20•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. It performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The role conducts sales and leasing activities, supports resident move-ins, monitors market conditions, implements marketing plans, maintains show-quality standards, and responds to resident and client/owner concerns. The position uses on-site property management software to track availability, traffic, leasing activity, resident and prospect data, and demographic information. It also supports the lease-renewal program by preparing renewal materials, contacting residents before move-out dates, and ensuring documents are completed on time. The role may require travel to assist other properties or attend training and business meetings, and requires a flexible schedule that includes taking call during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Conduct sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, giving tours, processing applications, screening credit and criminal backgrounds, preparing lease and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and schedule outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies regarding concessions, specials, and other occupancy programs.
Plan and execute marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use property management software such as OneSite or Yardi to track availability, traffic, leasing activity, resident and prospect data, and demographic information.
Maintain community and show-unit standards by inspecting tour areas, communicating maintenance needs, merchandising models and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, cards, phone, or other contact to support leasing or renewal decisions and satisfaction.
Support lease renewals by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns; resolve problems or document and route requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.