Leasing Professional - The Village at Gracy Farms

Greystar Management Services•Austin, TX

4d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. It carries out sales and leasing activities, maintains move-in readiness and show quality, monitors market and competitor conditions, implements marketing plans, uses property management software, follows up with prospects and residents, and responds to resident and client/owner concerns.

Requirements

Hold licenses and/or certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to travel as needed to assist other properties, attend training classes, business meetings, or fulfill job responsibilities.
Meet the stated physical demands, including standing, walking, or sitting for extended periods; bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas; working indoors and outdoors in all weather; and maneuvering up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, completing credit screening and criminal background checks, preparing lease and move-in packages, and supporting move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies regarding concessions and occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture relevant information.
Maintain community and show-unit standards by inspecting marketing and tour areas, communicating maintenance needs, merchandising show units and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, take action to solve problems, and document or convey requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.