Leasing Professional - Midtown Junction

Greystar Management Services•Wilmington, NC

1d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The Leasing Professional handles activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The role is based at Midtown Junction, a 257-unit garden-style community in lease-up in Wilmington, North Carolina, and is scheduled Monday through Friday with rotating weekends.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
Be able to travel occasionally or regularly as needed to assist other properties or attend training, meetings, and other business activities.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours and showing apartments, processing applications, completing credit screening and criminal background checks, preparing lease and move-in documents, and coordinating move-ins and lease signings.
Inspect apartments before resident move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans, and follow community policies on concessions, specials, and occupancy programs.
Design and carry out marketing activities to generate traffic, including resident referral and employer outreach programs, internet marketing, and community-specific marketing plans and programs.
Use on-site property management software to track availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic and other relevant information.
Maintain the community, leasing tour, and show units to company standards by inspecting, communicating maintenance needs, merchandising models and amenities, and preparing the leasing office.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, resolve problems, and document or direct requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.