Leasing Professional - Hampton Greens & Woodside East

Greystar Management Services•Bellevue, WA

2d•Onsite

About The Position

Greystar is hiring an experienced Leasing Professional for Hampton Greens and Woodside East. The role coordinates the communities’ marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. Responsibilities include leasing to new residents, supporting resident satisfaction throughout the lease term, and securing renewals. The position involves prospect and resident interactions, leasing administration, marketing, property inspections, and coordination with the maintenance team. The role requires a flexible schedule, including on-call coverage during evenings, weekends, and holidays, and may involve travel to other properties or business and training events.

Requirements

A positive, can-do attitude.
Ability to read, write, and communicate effectively; complete legal documents; explain and sell apartment features; and answer resident questions.
High level of professionalism in manner and dress.
Valid driver’s license to operate a golf cart on the property.
Any licenses or certifications required by applicable state and local jurisdictions.
Ability to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Previous sales and customer service experience.
Proficiency in Microsoft Office Suite.
Experience with property management software such as Yardi or OneSite.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, completing credit screening and criminal background checks, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans and goals to support occupancy.
Follow community policies regarding concessions, specials, and other occupancy programs.
Plan and execute marketing activities, including resident referral and employer outreach programs and internet marketing.
Use property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture relevant information.
Maintain the appearance and show quality of the community, tour routes, leasing office, model units, and amenities; communicate maintenance and upkeep needs.
Follow up with prospects and new residents by email, telephone, notes, or other contacts to support leasing decisions and satisfaction.
Support lease renewals by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are completed on time.
Respond promptly and courteously to resident and client or owner concerns, resolving issues or documenting and directing requests appropriately.
Conduct prospect building and apartment tours, including virtual and in-person tours.
Research comparable properties for marketing and advertising purposes.
Plan and execute community events.
Use social media and internet platforms to market available units.
Assist with lease renewals and respond to resident concerns.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability for onsite team members.
Cell phone allowance.
Monthly bonus incentives; onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, and hospital indemnity plans.
Pet insurance and legal plans.
Charitable giving program and benefits.