Leasing Professional - Hampton Greens & Woodside East

Greystar•Bellevue, WA

3d•$23 - $26•Onsite

About The Position

Hampton Greens and Woodside East are seeking an experienced Leasing Professional to coordinate the community’s marketing, leasing, and renewal strategies and help achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, providing resident satisfaction throughout the lease term, and securing renewals. The Leasing Professional conducts prospect and apartment tours, including virtual and in-person tours; follows up with prospects; supports lease renewals; responds to resident concerns; and contributes to marketing, advertising research, and community events. The position also handles applications, credit screening, background checks, lease and move-in documents, apartment readiness inspections, property-management software records, and the execution of marketing and occupancy plans. The role involves working inside and outside in all weather conditions, occasional travel to other properties or for training and meetings, and a flexible schedule that may include being on call during evenings, weekends, and holidays. The hourly range is $23.00–$25.75. Additional compensation may include bonus programs. Benefits include insurance coverage, paid time off, housing discounts for onsite team members, a sabbatical, a 401(k) match, paid parental leave, fertility-benefit reimbursement, and other programs.

Requirements

Previous sales and customer service experience is desired; a positive can-do attitude is required.
Proficiency in Microsoft Office Suite.
Ability to read, write, and communicate effectively; complete legal documents; explain and sell apartment features; and answer resident questions.
High level of professionalism in manner and dress.
Any licenses or certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Experience with property-management software such as Yardi or OneSite.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications, completing credit screening and criminal background checks, preparing leases and move-in packages, and supporting move-in and lease signing.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies for concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use property-management software such as OneSite or Yardi to track availability, leasing activity, traffic, resident and prospect data, and demographic information.
Maintain community and show-unit presentation standards by inspecting leasing areas and tour routes, reporting maintenance needs, merchandising units and amenities, and preparing the leasing office.
Follow up with prospects and new residents by email, notes, cards, phone, or other contact to support leasing decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client or owner concerns, resolve problems when possible, and document or direct requests to the appropriate people.
Plan and execute community events.

Benefits

Housing discounts of up to 40% at Greystar communities; onsite housing discounts are subject to discount and unit availability.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonuses.
Medical, dental, vision, disability, and life insurance, including low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; a birthday day off after one year; and additional vacation accrued with tenure.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, and hospital indemnity plans.
Pet insurance and legal plans.
Charitable giving program and benefits.