Leasing Professional - Rise

Greystar Management Services•Anaheim, CA

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. This position is at a stabilized 376-unit community in Anaheim, California, and is scheduled Wednesday through Sunday, 9 a.m. to 6 p.m.; the schedule may change based on business needs. The position is eligible for a 20% housing discount, subject to applicable availability and terms. The role performs sales and leasing activities, prepares apartments and community areas for tours and move-ins, monitors market and competitor conditions, and supports marketing initiatives. It uses property-management software to track availability, prospects, resident information, and leasing activity, and follows up with prospects and residents regarding leasing and renewals. The position also responds to resident and client/owner questions and concerns. The work requires standing, walking, or sitting for extended periods; bending, stooping, climbing ladders, reaching, carrying objects, and crawling in confined areas. Employees must be able to work indoors and outdoors in all weather conditions and maneuver up to 25 pounds independently and 50 pounds with assistance. Occasional or regular travel may be required to support other properties or attend training and business meetings. A flexible schedule, including evening, weekend, and holiday on-call work, is required.

Requirements

1–2 years of previous leasing experience.
Valid driver’s license to operate a golf cart on the property.
All licenses and certifications required by applicable state and local jurisdictions.
Ability to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Experience with Yardi, Funnel, HappyCo, or other CRM software.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities to generate community traffic, including resident-referral and employer-outreach programs and internet marketing.
Use property-management software to track apartment availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Inspect the marketing corridor, tour route, show units, models, amenities, and leasing office to meet company presentation standards; communicate upkeep needs to maintenance staff.
Follow up with prospects and new residents by email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems where possible, and document or route requests appropriately.

Benefits

20% housing discount for this position, subject to discount and unit availability.
Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost employee medical coverage, with free basic medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount and unit availability.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.