Leasing Professional-Part time

CLS Living•Lexington, KY

1d•Onsite

About The Position

At CLS Living, the mission is to deliver an unparalleled resident experience and foster an exceptional workplace environment, committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth. The company takes pride in its vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. This Part Time Leasing Professional role is a key member of the CLS Living Family, responsible for providing first-class customer service to prospects and residents, ensuring all resident requests are handled promptly and professionally, and helping create a professional and welcoming office environment.

Requirements

Two to Three years in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organization and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management and ability to prioritize work.

Nice To Haves

Thrives in a fast-paced, hands-on environment.
Sees every challenge as an opportunity to improve the resident experience.
Be a passionate mentor and team builder, invested in the growth and development of others.
Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community.
Have a personal drive to excel, grow within the company, and take ownership of their role.
Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance.
Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity.

Responsibilities

Focus on improving and maintaining the property’s curb appeal and cleanliness; contribute wherever possible.
Assist Managers with implementing and maintaining a thorough annual marketing plan.
Collaborate closely with Managers to fully utilize all potential marketing avenues and share new ideas.
Perform and record daily follow-up with all prospects; identify and communicate ways to overcome obstacles and close deals.
Maintain strong product knowledge of the property and competitors through consistent market research.
Work with the Manager to establish, implement, and monitor leasing goals and renewal programs to meet required occupancy.
Assist with cleaning the office, common areas, grounds, and apartments as needed to ensure a professional and inviting property, office, and model appearance.
Fill in for other positions when necessary and assist with after-hours emergencies.
Ensure the website, listing sites, social media, and marketing materials are always up to date, professional, and appealing.
Monitor these platforms regularly and promptly communicate any concerns or opportunities for improvement to the Manager.
Assist Managers in planning, advertising, and managing resident functions and events.
Coordinate advertising events on campus and create partnerships with schools and student programs.
Actively network with student housing professionals in your market, monitor competitors, and build relationships with other industry professionals.
Help Managers maintain a positive reputation and strong relationships with the school and community.
Promote harmonious relations among residents, parents, staff, and the surrounding community while enforcing company policies and standards.
Conduct outreach by spending necessary time on campus and at local businesses to foster cross-advertising and positive relationships.
Ensure property management software is accurate and up to date at all times.
Perform lease processing, administration, and other administrative duties as needed.