Leasing Professional - New York, NY

Greystar Management Services•City Office New York, NY

4d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to help achieve occupancy, revenue, and resident retention goals. The Leasing Professional handles activities related to leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The role includes prospect qualification and tours, application processing and screening, preparing leases and move-in packages, and helping ensure smooth move-ins. It also involves monitoring market and competitor conditions, developing and carrying out marketing plans, managing prospect and resident information in property-management software, maintaining the presentation of the community and model units, following up with prospects and residents, supporting lease renewals, and responding to resident and client/owner concerns. The position requires a valid driver’s license to operate a golf cart on the property, as well as any licenses or certifications required by state and local jurisdictions. The role may require travel to other properties or business and training events. The hourly range is $29.00–$31.00. The role may also be eligible for bonus programs. Benefits listed for full-time employees include medical, dental, vision, disability and life insurance; paid time off; onsite housing discounts for eligible onsite team members; a paid sabbatical; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and additional insurance, legal, and charitable-giving benefits.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to travel as needed to assist other properties or attend training classes, business meetings, or other work-related events.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in materials, and supporting move-ins and lease signings.
Inspect apartments before resident move-in and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities, including resident referral and employer outreach programs and internet marketing.
Use onsite property-management software to track availability, leasing activity, resident and prospect data, and demographic information.
Inspect marketing corridors, tours, show units, models, amenities, and the leasing office to ensure they meet company standards; coordinate maintenance and upkeep needs.
Follow up with prospects and new residents to support leasing decisions and resident satisfaction.
Support the lease-renewal program by preparing renewal materials, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, resolve problems, and route or document requests as appropriate.

Benefits

Medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for eligible onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual bonus programs, or weekly, monthly, and/or quarterly bonus programs for onsite property positions.