Leasing & Office Administrator (The Truette)

WinnCompanies • Dover, NH

2d • Onsite

About The Position

WinnCompanies is seeking a Leasing & Office Administrator for The Truette, a 220-unit luxury, mixed-use apartment community in Dover, NH. This role serves as the primary point of contact for the co-work and apartment rental leasing office, ensuring a positive experience for members, residents, prospective clients, and visitors. The position focuses on maximizing occupancy by attracting, touring, and signing new members and residents, while also retaining existing ones through excellent service. It combines sales, customer service, and community management responsibilities.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Advanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint or Access and other web based applications.
• Ability to produce complex documents, perform analysis and maintain databases.
• Ability to communicate clearly and effectively in writing with internal and external customers.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Flexibility to adapt to various situations and business needs.
• Ability to resolve complex issues.

Nice To Haves

• Associate's degree.
• Experience with Asana, social media, and Microsoft products.
• Experience in the hospitality and customer service industry in a customer facing role.

Responsibilities

• Conduct tours for prospective members and residents, negotiate contracts and leases, and close sales and leases for desks, private offices, conference rooms and apartment homes.
• Act as the first point of contact, ensuring a high-quality experience for residents, members and guests.
• Network with local businesses, startups, and brokers to generate leads.
• Create and maintain social media presence.
• Create and maintain marketing collateral.
• Maintain accurate records in CRMs, manage lease documents, and process billing or member and resident contracts.
• Ensure the facility is pristine ("curb appeal") and ready for tours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED