Leasing Coordinator- San Diego

VetJobs•San Diego, CA

10d•$21 - $27•Onsite

About The Position

The Leasing Coordinator supports the team’s sales goals by assisting prospective residents and applicants throughout the housing process. The role uses customer-management and leasing programs to follow up with prospects, communicate with customers, manage resident concerns, maintain leasing records, prepare reports, and support marketing activities. The position is on-site in San Diego and is full-time, with an hourly pay range of $21.00 to $26.50. Responsibilities include responding to calls and messages, contacting new applicants, auditing and entering lease paperwork, coordinating resolution of resident complaints and service issues, producing reports for site and regional managers, creating marketing flyers, updating website pricing and specials, and posting and following up on marketing leads.

Requirements

Excellent verbal and written communication skills, including effective communication with internal and external customers.
Computer proficiency, including MS Office Word and Excel.
High school diploma or GED.
Ability to work under pressure and meet deadlines while maintaining a positive attitude and exemplary customer service.
Ability to work independently and in a team environment.
Excellent time management and follow-up skills.
Detail-oriented.
Ability to talk, listen, and speak clearly on the telephone.

Nice To Haves

Relevant experience preferred.

Responsibilities

Assist prospective residents with information about the housing process.
Answer telephone calls, return missed calls, check voicemail, and follow up with prospects.
Ensure lease paperwork is completed and entered into Yardi, and audit leases.
Respond to and manage resident complaints or service issues, coordinating with appropriate staff to resolve concerns.
Compile daily, weekly, and monthly reports.
Communicate in writing and verbally with team members, prospects, and residents.
Manage the resident lifecycle and run reports to audit the program within LeaseHawk.
Contact all new applicants.
Create marketing flyers using LeaseLabs.
Update website pricing and specials and coordinate requested changes with the site team.
Post marketing ads and respond to and follow up with leads.

Benefits

Medical, dental, and vision insurance, eligible after 30 days of full-time employment.
Life and AD&D insurance.
401(k) retirement plan with company match.
Employee Stock Ownership Plan (ESOP).
Incentive bonus program, including quarterly and monthly bonus incentives.
Paid holidays (the posting lists both 11 and 10 paid holidays per year).
40 hours of paid sick leave per year.
80 hours of paid vacation per year.
Education reimbursement up to $5,250 per year.
Free gym access and additional wellness programs.
Career growth opportunities and hands-on training.