Leasing Coordinator- San Diego

Military Spouse Corporate Career Network•San Diego, CA

9d•Onsite

About The Position

The Leasing Coordinator supports the team’s sales goals by assisting prospective residents and applicants throughout the housing and leasing process. The role includes following up with prospects through the customer management program, responding to customers through different communication channels, auditing lease paperwork, preparing reports for site and regional managers, creating marketing flyers, and updating the company website. The position is based in San Diego and is on-site and full-time. The listed pay range is $21.00–$26.50 per hour. The coordinator also manages resident concerns, coordinates with appropriate staff to address service issues, contacts new applicants, posts marketing ads, follows up with leads, and helps manage resident lifecycle and audit reporting programs. The role requires clear communication, attention to detail, strong follow-up and time-management skills, and the ability to work independently and collaboratively while meeting deadlines and providing customer service.

Requirements

High school diploma or GED.
Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
Computer proficiency, including MS Office Word and Excel.
Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and in a team environment.
Excellent time-management and follow-up skills.
Detail oriented.
Ability to talk, listen, and speak clearly on the telephone.

Nice To Haves

Relevant experience preferred.

Responsibilities

Assist prospective residents with information about the housing process.
Answer telephone calls, return missed calls, check voicemail, and follow up with prospects.
Ensure lease paperwork is completed and entered into Yardi, and audit leases.
Respond to and manage resident complaints and service issues; coordinate with appropriate staff to address and resolve concerns.
Compile daily, weekly, and monthly reports.
Communicate in writing and verbally with team members, prospects, and residents.
Manage the resident lifecycle and run audit reports within LeaseHawk.
Contact new applicants.
Create marketing flyers using LeaseLabs.
Update the company website with pricing and specials, and coordinate requested changes with the site team.
Post marketing ads and respond to and follow up with leads.

Benefits

Medical, dental, and vision insurance, with eligibility after 30 days of full-time employment.
Life and AD&D insurance.
401(k) retirement plan with company match.
Employee Stock Ownership Plan (ESOP).
Incentive bonus program, including quarterly and monthly bonus incentives.
10 paid holidays per year; the broader benefits description also mentions 11 paid holidays.
40 hours of paid sick leave per year.
80 hours of paid vacation per year.
Education reimbursement up to $5,250 per year.
Wellness benefits, including free gym access and additional wellness programs.
Career growth opportunities and hands-on training.