Leasing Consultant (1868 - Clover, South Carolina)

Drucker and Falk LLC•Clover, SC

22d

About The Position

The Leasing Consultant is responsible for leasing apartments, handling prospective resident phone calls, performing clerical duties, and supporting office personnel. The role emphasizes leasing apartments at the highest effective rent possible while maintaining strong customer service and resident satisfaction. The consultant assists with leasing activities, resident relations, move-ins, retention and renewal efforts, and community events. Weekend hours are Saturdays from 10 AM to 5 PM and Sundays from 1 PM to 5 PM; occasional additional weekend hours may be required. Travel may be required, and reasonable or limited use of the employee’s vehicle may be required. The position offers growth potential, paid sick leave, vacation and holidays, health, dental and life insurance, and 401(k) participation.

Requirements

Ability to interact successfully with people.
Good organizational skills.
Good verbal skills.
Strong customer service and resident-satisfaction orientation.
Proficient sales skills.
Professional image.

Responsibilities

Lease apartments at the highest effective rent level possible while maintaining strong customer service and resident satisfaction.
Maintain a courteous and helpful attitude.
Respond promptly and courteously to resident requests and help resolve resident issues.
Understand company and community policies and explain them to residents and prospective residents.
Maintain working knowledge of lease-related documents and complete them accurately and promptly.
Maintain accurate resident files in accordance with company policy.
Enter resident and prospective resident data into the computer in accordance with company policy.
Assist in developing and maintaining a resident retention and renewal program.
Inspect apartments before move-in to ensure they are market-ready.
Assist with leasing activities and resident relations.
Monitor rent levels and amenities at competitive communities and stay informed about community and area facts and statistics.
Assist with preparing competitive market survey reports as needed.
Greet new residents and assist with the move-in process.
Verify application data and qualify prospective residents.
Show the model apartment and available ready vacancies.
Participate in coordinating community-sponsored events.
Become certified as a Leasing Specialist through the company’s in-house training program.
Travel as required and use a personal vehicle as reasonably or occasionally required.
Perform other duties as assigned.