Leasing Consultant - CPV

Allied Residential • West Richland, WA

1d • Onsite

About The Position

The Leasing Consultant engages prospective residents, showcases available apartments, and guides applicants through the leasing process. The role provides an exceptional customer experience by identifying resident needs, presenting community amenities, and facilitating smooth move-in transitions. It also supports occupancy goals through proactive marketing and property presentation. The position is on-site and scheduled Monday through Friday, 9 a.m. to 6 p.m.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills, including the ability to build rapport quickly.
• Proficiency with Microsoft Office Suite (Office 365) and property management software such as Yardi.
• Basic math skills, including calculating rates, ratios, and percentages.
• Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment.
• Willingness to work on-site, walk varied terrain, climb stairs, and inspect units in all weather conditions.

Nice To Haves

• One year of leasing or customer service experience.

Responsibilities

• Greet prospective residents, assess their housing needs, and qualify applicants according to established criteria.
• Conduct property tours and highlight apartment features, layouts, and community amenities.
• Provide accurate information about the local area, including schools, shopping, recreation, and transportation.
• Prepare and process lease agreements, collect deposits, and ensure documentation is complete.
• Monitor property conditions, report maintenance needs, and coordinate necessary repairs.
• Maintain current listings of available units and create advertisements to promote vacancies.
• Participate in team meetings and training sessions to support personal and professional development.

Benefits

• 152 hours (19 days) of paid time off annually, with carry-over up to 120 hours and longevity PTO at 6 and 10 years.
• 9 paid holidays.
• Medical, dental, vision, life, and disability benefits effective the first of the month after 60 days.
• Health Savings Accounts and Flexible Spending Accounts.
• Employee Assistance Plan.
• 401(k) with employer match of 25% of contributions up to 4% of eligible pay.
• Continuous professional development and advancement opportunities.
• Eligibility for property-specific incentive programs, which may include occupancy-based incentives, lease-up bonuses, financial performance bonuses, or annual performance-based awards. Eligibility and criteria depend on the ownership group of the assigned property.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED