Leasing Consultant

West Shore•Naples, FL
•$22 - $24

About The Position

We are seeking an energetic, customer-focused, and results-driven Leasing Consultant to join our multifamily property management team in Naples, FL. The Leasing Consultant plays a key role in maintaining high occupancy, generating traffic, securing leases, and delivering excellent customer service to prospects and residents.

Responsibilities

  • Greet prospects, answer inquiries, and schedule tours of the community.
  • Conduct property tours, highlighting community features and benefits to prospective residents.
  • Accurately prepare and execute lease documents and related paperwork in compliance with company policies and local laws.
  • Maintain an organized and up-to-date knowledge of current leasing, occupancy, and market trends.
  • Follow up with prospective residents via phone, email, and text to maximize conversion rates.
  • Assist with marketing activities including outreach, social media, resident events, and other initiatives to generate traffic.
  • Process applications, conduct background checks, and verify qualifying criteria.
  • Support the community's resident retention efforts by providing exceptional customer service and handling resident concerns professionally and promptly.
  • Participate in weekly leasing meetings, training sessions, and performance reviews.
  • Maintain accurate records in property management software systems.
  • Perform administrative duties, including filing, reporting, and correspondence related to leasing.
  • Collaborate with the maintenance team to ensure apartments are market-ready for showings and move-ins.
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