PART TIME - Leasing Consultant

Hawthorne Residential Partners•Madison, AL

About The Position

Hawthorne Leasing Consultants, also known as Leasing & Live It Specialists, represent the community and its Live It culture. The role focuses on creating positive experiences and connections for prospective and current residents through apartment tours, resident events, and prompt responses to inquiries. Leasing Consultants help prospects choose a home, support leasing and renewal goals, and foster a welcoming community environment.

Requirements

High school diploma or GED equivalent.
Valid driver's license.

Nice To Haves

One year of customer service, sales, and/or apartment leasing experience is preferred but not required.
Certified Apartment Leasing Professional (CALP) accreditation is a plus.
Positive, enthusiastic, passionate, and driven attitude.
Clear communication in person, over the phone, and online.
Customer-focused approach and commitment to excellent service.
Ability to connect with people, overcome objections, and influence prospects.
Willingness to learn and accept coaching on Hawthorne practices.

Responsibilities

Greet prospective residents warmly and professionally.
Conduct personalized apartment tours that highlight the community’s lifestyle and value.
Respond promptly and thoroughly to phone, email, and web inquiries.
Convert leads to leases through follow-up, relationship-building, and understanding resident needs.
Complete leasing applications, verifications, and new move-in paperwork accurately.
Contribute to community occupancy and renewal goals.
Coordinate and attend resident events and community engagement initiatives.
Respond to resident questions and concerns with empathy and efficiency.
Help maintain clean, welcoming office and common areas.
Assist with property marketing through social media and community outreach.
Stay informed about local market trends and competitor properties.

Benefits

Monthly leasing and renewal commissions and leasing incentive programs in addition to hourly compensation.
Career Path Program opportunities.
Ongoing learning and development support.
Potential pathway into full-time maintenance roles.
Free Premium Calm subscription.
Free Noom and Noom Mood subscriptions.
Free Care.com Caregiver App subscription.
Annual gym reimbursement.
Financial wellness reimbursement.
Employee Assistance Program (EAP).
Hawthorne Cares Emergency Fund.
Employee travel and retail discounts.
Discounts at fully furnished Hawthorne apartment suites.
Pet insurance discounts.
Community service and team-building opportunities.