Part Time Leasing Consultant

Haverkamp PropertiesAmes, IA
Onsite

About The Position

Haverkamp Properties is a 30-year-old family business with the purpose of “Create Communities Where You Love to LIVE” and to “maximize property values.” The company is working towards a 10-Year Target of seventeen thousand six hundred units under management. This role requires embracing core values: Service, Hard Work, Accountability, Results-Driven, and Integrity. The ideal candidate will provide outstanding customer service, assist with pre-leasing, solve problems, lease apartments, and support team members. Success in this role is defined by strong Lead Generation, Lead Conversion, and Customer Fulfillment. The company provides training and emphasizes team success. Specific accountabilities include helping achieve weekly pre-leasing goals with a greater than 95% occupancy end goal, obtaining a renewal retention rate of greater than 35%, and effectively maintaining a property delinquency rate of less than 1.5% per month. The company operates on EOS, meaning leaders provide clear directions, necessary tools, act with the greater good in mind, delegate appropriately, understand roles, set clear expectations, communicate well, conduct effective meetings, and meet one-on-one quarterly or more often as needed, while also rewarding and recognizing performance.

Requirements

  • Lead Generation
  • Lead Conversion
  • Customer Fulfillment
  • Help achieve weekly pre-leasing goals with a greater than 95% occupancy end goal
  • Obtain a renewal retention rate of greater than 35%
  • Effectively maintain a property delinquency rate of less than 1.5% per month

Responsibilities

  • Provide outstanding customer service by staying connected with qualified leads
  • Assist with pre-leasing; this includes communication with current and future residents, participating in promotional events, working with the Community Manager to relate rightly with the local college, etc.
  • Solve problems by overcoming objections
  • Lease apartments and use the tools and resources available to close the sale
  • Support other team members by assisting them as needed
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