Leasing Consultant (Fort Hood)

WinnCompanies•Fort Hood, TX
•Onsite

About The Position

WinnCompanies is seeking a Leasing Consultant to join its military team at Fort Hood, Texas. The role provides customer service, manages the leasing process, and supports community occupancy objectives. The Leasing Consultant is the primary point of contact for prospective residents, creating a welcoming environment and guiding them through a smooth leasing experience. The position requires a current vehicle license in good standing and compliance with the company’s driving-record standards. Access to the federal facility requires a REAL ID-compliant driver’s license or ID, in accordance with the REAL ID Act effective May 7, 2025.

Requirements

  • High school diploma or GED equivalent.
  • Less than one year of relevant work experience.
  • One to two years of sales, customer service, or hospitality-related experience.
  • Ability to manage multiple assignments and tasks and work under pressure.
  • Outstanding verbal and written communication skills.
  • Experience with computer systems, including Microsoft Office Suite.
  • Current vehicle license in good standing and a driving record that meets the Company Safe Vehicular Operations Policy standards.
  • REAL ID-compliant driver’s license or ID required for access to the federal facility, effective May 7, 2025.

Nice To Haves

  • Associate’s degree.
  • National Apartment Leasing Professional (NALP) certification.
  • Property management experience.
  • Real estate certification.
  • Familiarity with property management platforms.
  • Knowledge of fair housing laws.
  • Bilingual capabilities.

Responsibilities

  • Process applications, verify documentation, and prepare lease files.
  • Enter and track data accurately in property management software.
  • Conduct in-person, virtual, and self-guided property tours, highlighting community features, amenities, and available homes.
  • Assess prospect needs and recommend appropriate floor plans and options.
  • Explain pricing, availability, lease terms, specials, and application requirements.
  • Guide prospects through the application, waitlist, and move-in process while ensuring accuracy and compliance.
  • Keep homes show-ready and rent-ready, with attention to the five senses and the presentation of interior and exterior areas.
  • Maintain the cleanliness and presentation of the leasing office, tour routes, and model units.
  • Follow Fair Housing laws, ADA regulations, company policies, and professionalism standards.
  • Participate in ongoing training to maintain compliance and improve performance.
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