Part Time Leasing Consultant

Fogelman•Matthews, NC

About The Position

The Leasing Consultant provides tours, completes the leasing process with prospective residents, executes marketing strategies for the community, and maintains positive resident relations. This is a part-time position averaging 24 hours per week, scheduled Monday, Tuesday, Wednesday, and Saturdays. Weekend work may be required. The role involves assisting prospective and current residents, supporting leasing and move-in processes, maintaining the condition and readiness of apartments, coordinating resident events, and helping carry out community marketing activities. The position requires working both indoors and outdoors in a variety of conditions, with a usually moderate noise level and possible exposure to caustics, solvents, oils, fumes, flammables, or pesticides. Fogelman is a drug-free workplace and an Equal Opportunity Employer. Offers are contingent upon successful completion of the pre-employment process, which may include criminal background, motor vehicle reporting, drug testing, and reference checks.

Requirements

Up to one year of related experience or training; an equivalent combination of education and experience may be acceptable.
Excellent verbal and written communication, relationship-building, and customer service skills.
Marketing skills and the ability to execute a property marketing plan through outside marketing, social media, and resident functions.
A valid driver's license and automobile insurance may be required.

Nice To Haves

One year of experience as a leasing professional.
Experience with virtual and in-person community tours.
Working knowledge of property management platforms such as Yardi, Entrata, Yieldstar, or CRM.
Familiarity with the local market.

Responsibilities

Interview prospective residents and record information to determine their needs and qualifications.
Accompany prospects to model or vacant apartments and discuss room size and layout, amenities, and lease terms.
Follow up consistently with prospects.
Process applications for approval in compliance with policies and procedures.
Process lease renewals, when assigned.
Schedule move-ins and complete lease paperwork with prospects.
Walk apartments before move-in dates to ensure they are ready.
Follow up with new residents after move-in.
Periodically inspect premises and arrange necessary maintenance.
Plan and coordinate resident events.
Handle resident requests and complaints courteously and efficiently.
Assist with marketing duties, including preparing market surveys.
Assist with sending resident notices.
Adhere to company policies, including safety and Fair Housing requirements.
Perform other duties as assigned.