Leasing Consultant - Longmont, CO

RangeWater•Boulder, CO

5d•Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The position performs sales and leasing activities, including greeting and qualifying prospects, conducting property tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins. It also carries out marketing programs, monitors market and competitor conditions, supports lease enforcement and renewals, responds to resident concerns, and helps maintain the property's safety, cleanliness, and appearance. The role completes administrative and reporting duties and may perform other assigned tasks. The schedule is 40 hours in a regular work week. Site hours may vary; typical hours are Monday through Friday, 9 a.m.–6 p.m., Saturday, 10 a.m.–5 p.m., and Sunday, 1 p.m.–5 p.m. The employee must be available to work weekends when scheduled. Work is primarily in an office, with frequent exposure to outdoor conditions. Routine local travel for business errands, meetings, or training may be required.

Requirements

High school diploma or GED equivalent.
Must be available to work weekends when scheduled.
Must be able to perform the essential job functions unaccompanied.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Strong proficiency in property management software.
Current valid driver's license.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Frequently stand, walk, reach with hands and arms, climb, stoop, and squat; intermittently sit and perform keyboard work.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Experience with Entrata, Yardi, and/or One Site property management software.

Responsibilities

Perform in-person sales and leasing activities to meet property revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Complete accounting, financial, administrative, and other reports, as well as other duties as assigned or necessary.
Design and carry out offsite marketing activities, resident referral and employer outreach programs, internet and social media marketing, and other property-specific marketing plans and special programs.
Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
Support lease enforcement, including apartment inspections, evictions, collections, notifications, and other procedures outlined in lease agreements; take appropriate action.
Follow up with prospects and new residents to support leasing decisions and satisfaction.
Carry out lease renewal program activities in advance of move-out dates and ensure renewal documents are signed and implemented on time.
Respond courteously and promptly to resident and client/owner concerns and questions, resolve problems when possible, and document or refer requests as appropriate.
Maintain the safety, cleanliness, and general appearance of the property; report equipment malfunctions and injuries or accidents.
Inspect the property daily, including the leasing office, amenities, and model units, to ensure show-quality standards.
Resolve customer complaints and issues.
Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and occupancy goals, and follow established policies for concessions, specials, and other occupancy programs.