Leasing Consultant - Longmont, CO
About The Position
The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to prospective residents, supporting resident satisfaction during the lease term, and securing lease renewals. The Leasing Consultant conducts sales and leasing activities, prepares applications and lease documents, supports move-ins, and completes related administrative and reporting work. The role also develops and carries out marketing activities, monitors market and competitor conditions, and supports lease enforcement and renewal processes. The Leasing Consultant responds to resident and prospect concerns, helps maintain the property's safety, cleanliness, and appearance, and reports equipment malfunctions or incidents. The schedule is 40 hours in a regular work week; site hours may vary and include weekday and weekend operations. The employee works in an office and is frequently exposed to outdoor conditions. Routine local travel may be required for business errands, meetings, and training.
Requirements
- High school diploma or GED equivalent.
- Current valid driver's license.
- Ability to work weekends when scheduled.
- Ability to perform essential job functions unaccompanied.
- Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
- Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
- Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
- Ability to frequently stand, walk, reach with hands and arms, climb, stoop, and squat, and intermittently sit and perform keyboard work.
Nice To Haves
- Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
- Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.
Responsibilities
- Perform in-person sales and leasing activities, including greeting and qualifying prospects, conducting property tours, showing apartments, processing applications, completing credit screenings and criminal background checks, preparing leases and move-in packages, and supporting smooth move-ins and lease signings.
- Complete accounting, financial, administrative, and other reports, as well as other assigned or necessary duties.
- Design and execute offsite marketing activities to generate property traffic, including resident referral and employer outreach programs, internet marketing, social media, and property-specific plans and programs.
- Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
- Stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
- Support lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
- Follow up with prospects and new residents to support leasing decisions and satisfaction.
- Carry out lease-renewal activities in advance of move-out dates and ensure renewal documents are signed and implemented on time.
- Respond promptly and courteously to resident and client/owner questions and concerns, solve problems, and document or convey requests to the appropriate individuals.
- Maintain the property's safety, cleanliness, and general appearance; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
- Inspect the property, including the leasing office, amenities, and model units, to ensure show-quality standards for leasing activities.
- Resolve customer complaints and issues.
- Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and goals to sustain occupancy, and follow established policies for concessions, specials, and other occupancy programs.
- Perform other duties as assigned.
Benefits
- Two or more weeks of paid time off.
- Paid holidays.
- Medical, dental, and vision insurance.
- 401(k) enrollment opportunity.
- Employer-paid basic life and short-term disability coverage.
- Paid parental leave for birthing and non-birthing parents after six months.
- Potential opportunity for rent savings, depending on property and ownership.
- Cell phone allowance.
- Competitive benefits and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
