Part-Time Leasing Consultant

2B•St. Louis, MO

About The Position

2B Residential is hiring a part-time Leasing Consultant at Steelcote Square in St. Louis, Missouri. The role supports the day-to-day success of the residential community by serving current residents, assisting prospective residents through the leasing process, and helping with property operations. The position offers up to $20.00 per hour plus bonus commissions, depending on experience, and is scheduled for up to 21 hours per week. Availability to work Saturdays is required.

Requirements

  • Strong communication and interpersonal skills.
  • Exceptional customer service mindset.
  • Self-motivated, organized, and detail-oriented.
  • Ability to multitask in a fast-paced environment.
  • Positive attitude and professional demeanor.
  • Valid driver’s license, reliable transportation, and automobile insurance.
  • Must be available to work Saturdays.

Nice To Haves

  • Previous leasing experience.
  • Yardi and CRM experience.

Responsibilities

  • Greet residents, host tours for prospective residents, and follow up on guest cards.
  • Keep model apartments clean, safe, stocked, and ready for tours, including replenishing move-in gifts and snacks.
  • Answer and distribute incoming calls and messages.
  • Receive and distribute incoming mail.
  • Occasionally assist with planning and hosting after-hours resident events.
  • Help prepare move-in folders and maintain the business center, coffee bar, and pet bar.
  • Enter relevant traffic information into Yardi and maintain accurate, detailed traffic activity records.
  • Convert phone inquiries into scheduled appointments for prospective residents to tour the community.
  • Provide excellent service to prospective and current residents and promote a quality living experience.
  • Inspect apartments before move-ins and coordinate move-in and move-out needs and schedules with the maintenance team to ensure apartments are ready.
  • Create and maintain confidential resident files, including reviewing move-in paperwork with new residents.
  • Complete daily opening and closing procedures.
  • Support resident relations during residents’ tenancies by ensuring requests are addressed promptly and accurately.
  • Shop competitive properties and pursue marketing opportunities with downtown businesses.
  • Help process residents’ work-order requests and ensure work is completed in a timely manner.
  • Participate in company-provided training, including fair housing, safety, non-discrimination, and harassment prevention.
  • Comply with company standards, health and safety rules, and applicable local, state, and federal laws.
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