Leasing Consultant, Multifamily (Bilingual)

Cushman & Wakefield•Denver, CO

3d•$21 - $25•Onsite

About The Position

The Leasing Consultant works with the onsite management team to create a positive first impression for visitors, prospects, and residents. The role involves meeting leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. The consultant tours prospective residents through the property, explains amenities and the surrounding community, highlights the community and apartment-home lifestyle, helps prospects qualify by collecting information and initiating background checks, and ensures apartments are ready for move-in. The role also provides service intended to exceed resident expectations and support retention, while coordinating rental paperwork and other office activities. This position operates in a professional office environment and includes travel between properties and buildings.

Requirements

High school diploma, GED, or education from a trade, technical, or vocational school.
At least 1 year of related experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Courtesy and professionalism.
Strong organization and ability to meet deadlines.
Ability to work professionally as a team player.
Ability to stand and walk for extended or continuous periods, ascend and descend staircases, ladders, or step stools, operate office machinery, and travel between buildings in varying outdoor weather conditions.
Ability to travel up to 5% of the time.

Responsibilities

Tour the property with prospective residents and answer questions about amenities, the local community, and the grounds.
Promote the community and apartment-home lifestyle to support leasing.
Collect information from prospects and initiate background checks to assist with apartment qualification.
Ensure apartments are prepared for move-in.
Provide service to residents and support resident retention.
Plan and organize office activities and coordinate rental paperwork.
Assist the leasing activities of the leasing staff.
Follow company policies and procedures.
Perform other duties as assigned.